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Maintenance - Service Manager III - 100 to 299 Units
Morgan Properties
Lead service/maintenance team for 202-unit community, ensuring operations & resident satisfaction.
9d ago
$27 - $30
Intermediate (4-7 years), Experienced (8-12 years), Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Nashville, TN
Field
Company Size
1,600 Employees
Service Specialisms
Property Management
Residential Apartment Rentals
Real Estate Investment
Community Maintenance
Tenant Services
Social Responsibility Programs
Sector Specialisms
Multifamily
Residential
Role
What you would be doing
team leadership
service management
maintenance planning
resource management
strategic planning
customer care
- Lead with Purpose: As a hands-on leader, you’ll inspire your team to excel in all aspects of service, maintenance, and customer care. You lead by example and cultivate an environment of trust, accountability, and support.
- Strategic Decision-Making: Think ahead and plan proactively to ensure the smooth operation of the property. Whether it’s anticipating maintenance needs, handling repairs, or managing resources, your foresight will ensure we stay ahead of the curve.
What you bring
driver's license
hvac certification
leadership
communication
problem solving
5+ years
- Must live within a 30-minute commute of the property.
- Excellent communication skills for leading teams and engaging with residents.
- Organizational & Administrative Expertise: From managing work orders and schedules to overseeing inventory, budgets, and maintaining accurate records, you'll leverage your strong administrative skills to ensure smooth operations, keeping everything well-organized, on track, and aligned with our goals for excellence.
- Must have a valid driver's license.
- HVAC/EPA/CFC Certification preferred.
- Proven leadership experience in service or maintenance, preferably in a large residential setting.
- Exceptional organizational skills, with the ability to prioritize and manage multiple tasks effectively.
- Strong problem-solving abilities and the capacity to make timely, effective decisions.
- Exceptional Communication: You’ll be the go-to point of contact for residents, your team, and cross-functional departments. Clear, transparent, and effective communication will be key to keeping everything running efficiently and residents satisfied.
- 5+ years of managerial experience at an apartment community of 500 units or more.
- Long and Short-Term Disability
- Generous paid time off, including 10 holidays per year and sick leave
- Employee Assistance Program
- Up to 100% Rent Discount
- 401(k) Retirement Plan with company match
- Additional employee discounts available!
- Education/Tuition Reimbursement
- On-call Appreciation: $15/day for holding the on-call phone
- Employee Referral Payment Program – up to $750
- Medical, Dental, and Vision benefits
- $300 Morgan Essentials – paid quarterly
- Property Staff Shared Renewal Commissions – paid monthly
- Life/AD&D Insurance
- Pay Range: $27.00-$30.00
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Interview process
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Company
Overview
Founded 1985
Year Established
The company was established as a leader in property management.
- Focuses on multi-family residential communities, managing thousands of units across various states.
- Invests in real estate, acquiring and improving properties to enhance value for residents and stakeholders.
- Excels in property maintenance, community engagement, and operational efficiency.
- Portfolio spans from luxury to affordable housing, offering diverse living options.
- Known for strategic acquisitions and a commitment to excellence in property management.
- Approach to real estate is marked by thoughtful redevelopment for long-term sustainability and growth.
- Passion drives the company to build communities through teamwork and collaboration, combining individual strengths to deliver exceptional results.
- Respect is practiced by supporting each other, remaining loyal and honest through adversity and challenges.
- Integrity is a commitment to doing right by employees, residents, and communities.
- Diversity is embraced and celebrated.
- Entrepreneurial spirit is evident in a drive for innovation and a passion to do what has never been done before.
2024
Urban Benchmark
Lacks a comprehensive sustainability strategy or materiality assessment.
- No disclosed net-zero emissions target date or carbon reduction commitments.
- Limited disclosure of environmental performance metrics or oversight structures responsible for sustainability governance.
- No quantitative goals or reported results (e.g., energy savings, carbon reductions) were found on public channels.
- Create a workplace culture where each employee feels connected, empowered, and heard.
- Creating a culture of respect and appreciation for diverse perspectives is foundational to our strategic objectives.
- Established a DEI Council with cross-functional membership to act as advocates and champions for employees.
- Identifies five PRIDE values—Passion, Respect, Integrity, Diversity, Entrepreneurial Spirit—as central to DEI efforts.
- Did not publicly disclose gender-specific demographic statistics or targets.
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