Manager of Facilitates & Service (Nacona)

Description

• Schedule contractors and vendors as needed.
• Maintain excellent customer service and positive rapport with all residents and team members.
• Manage the daily inventory of apartment homes in order to support leasing efforts, including managing the Make-Ready, Turn Board.
• Oversee and execute the hands-on maintenance duties necessary to maintain and enhance the value of the community.
• Keep accurate records regarding preventative maintenance, work orders, inspections, inventories, pool chemical logs, make-ready and turn units.
• Capital project oversight, bidding, and execution.
• Inspect the property for safety hazards that may pose a liability and correct the hazards.
• Perform consistent inspections, diagnosing problems, and making necessary repairs in areas such as HVAC, electrical, plumbing, pool, flooring, carpentry, dry walling, appliances, and exterior structures.
• Serve as the leader for the team of Service Technicians, Facilities Technicians, and Housekeepers.
• Train and mentor Service Technician and Facilities Technicians
• Adhere to Mark-Taylor safety protocols, programs, policies and procedures,
• Share rotating on-call duty with service team members and readily available to go the property after hours if needed and in uniform/badge.
• Complete Weekly Service Report in a timely manner.
• Participate in training classes.

Requirements

• 1 year working as a Maintenance Manager, Supervisor, Building Engineer or similar.
• 3 or more years experience working as a a Maintenance Technician, Apartment Turn Technician, Service Technician. Make-Ready Technician, or Work Order Technician
• Basic computer skills.
• One or more industry specific professional certifications (EPA, HVAC, CPO, OSHA or similar).
• Advanced knowledge in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards.
• A basic understanding of written and verbal English

Benefits

• Paid time off, paid sick time, paid holidays, paid volunteer time
• Employee referral program
• Employee appreciation events
• MT Wellness program
• Opportunities for career growth
• Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)
• Medical, dental, vision benefits, including paid parental leave
• 401k with company match

Training + Development

Interview process

Visa Sponsorship

Security clearance