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Commercial Coordinator
Simpro Software
24d ago
Junior (1-3 years)
Full Time
Eight Mile Plains, Queensland, Australia
Office Full-Time
Company Size
522 Employees
Service Specialisms
Field Service Management
Job Management
Project Management
Asset Maintenance
Commercial
Residential
Fleet Tracking
Inventory Control
Sector Specialisms
Electrical
Plumbing
HVAC
Security
Fire Protection
Data
Landscaping
Facilities Management
Role
What you would be doing
enquiry management
order management
contract management
order processing
financial health
amendment handling
- Manage all incoming commercial enquiries, track interactions and maintain accurate and current customer records in the CRM.
- Effectively manage the handover of customers to implementation, bookings and stock teams post-sale, including creating any internal jobs, work orders, follow-up tasks, or notes.
- Manage general enquiries & subsequent orders related to ownership transfers, data migrations, contract renegotiation & renewals
- Work with other internal teams to manage and resolve contract queries, including disputes and negotiations.
- Responsible for checking the financial health of new customers in line with agreed CV levels.
- Field, facilitate, create & process order amendments
- Process, update, and maintain customer orders and contract details within internal systems in line with strict policy, procedure and compliance
What you bring
organisation
salesforce
fast-paced
communication
two years
- High degree of organisation and initiative and a sharp eye for detail
- Proficiency/experience with Salesforce or similar CRM tools
- Demonstrated ability to adapt to fluctuating and changing priorities and procedures in a fast-paced and dynamic environment
- Exceptional communication skills
- At least two years of experience in a similar role
- Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time!
- Generous Parental Leave Program
- Public Holiday Exchange Scheme
- Delicious, free, chef-prepared lunch daily on site
- Leave to foster personal connections, health & overall well-being
- Paid Volunteer Leave Days
- Diverse training & internal networking opportunities across all of our product lines
- Opportunities for career progression and development
- Fun team camaraderie and events
- Emloyee Assistance Program
- Casual dress and relaxed office environment
- Talent Referral Program – get rewarded for referring a friend to join our team!
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Founded 2002
Company Origins
The company was established in 2002 by an electrical contractor and a software student with the aim of addressing real-world challenges in the trade industry.
Revenue Climbs
Annual Growth
Annual revenue has grown into the hundreds of millions through strategic acquisitions and expansion.
8,500 Businesses
Active Clients
The platform currently supports over 8,500 businesses across various industries including electrical, plumbing, and HVAC.
250,000+ Users
Global Reach
The platform is trusted by over 250,000 users worldwide, providing essential tools for trade businesses.
- Its cloud-based system handles quoting, scheduling, inventory, invoicing, and field communication for trade businesses.
- Operating globally with offices across Australia, New Zealand, UK, and US.
- Trusted by clients for projects in electrical, plumbing, HVAC, security, and fire protection industries, from small contractors to large enterprises.
- Known for tight office-to-field connectivity, IoT integration, and mobile tools that transform how trade work is managed.
- Its standout acquisitions and rapid international growth underline a company that’s both purpose-built and ambitious.
- We are one team
- We are customer centric
- We are growth minded
- We are accountable
- We celebrate success
- Do the right thing
- Treat people as adults
- Encourage employees to constantly look for opportunities to be the best version of themselves
100% Recycling Rate
Manufacturing Waste Management
Aiming to recycle or reuse all recoverable waste from manufacturing, including scrap steel, plastic, cardboard, wood, and paper.
- Committed to measuring and setting goals to improve environmental performance
- Working to reduce 'whole‑of‑life' environmental impact of products, not just own operations
- Prefer suppliers with good environmental policies
- Industry specialists provide customer recommendations to encourage environmentally friendly practices
- Train staff on environmental program and empower participation
- Partnered on ‘Electrifying our Future’ campaign supporting transition to net zero via electrification
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