Production Coordinator at Pj Fitzpatrick, Llc in New Castle, DE | Kablio
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Production Coordinator
Pj Fitzpatrick, Llc
Provides residential, commercial, and industrial roofing, siding, windows, and door services.
Coordinates production flow from sale to installation, liaising with customers, crews, and warehouse.
3 days ago ago
Intermediate (4-7 years), Experienced (8-12 years)
Contractor
New Castle, DE
Field
Company Size
200 Employees
Service Specialisms
Roofing
Siding
Windows
Doors
Gutters
Insulation
Energy Efficiency
Sector Specialisms
Residential
Buildings
Role
Description
crew coordination
customer communication
installation scheduling
materials ordering
system notation
payment coordination
Maintain daily communicate with crews to ensure progress of jobs and adjust schedule accordingly
Receive and resolve customer inquiries and concerns
Maintain timely and regular communication updates with customer (ETA's, scheduling, day prior install confirmations, problem resolution)
Schedule installation with customer and crews with goal of achieving daily capacity targets
Work with Purchasing Manager and Warehouse to ensure materials are ordered and received
Ensure day of installations challenges are addressed and resolved (e.g. weather reschedules)
Coordinate with Project Manager to ensure installation details are prepared to send to crews
Ensure proper notation of all steps and customer communication is notated in operating system
Submit information to accounting
Monitor job status queues to ensure cycle times are met for scheduling production-related tasks
Coordinate with Project Manager all final payment arrangements with customers and provide status update to Accounting regarding unpaid jobs
Ensure job completion steps are completed by crew and project is closed out and paid in full
Inspect all post-install paperwork to ensure accuracy and completeness (in conjunction with Project Manager)
Maintain punch list, update operating system and track materials
Ensure sub-crew invoices and paperwork are received and accounted for on daily basis
Requirements
computer skills
multi-tasking
detail oriented
negotiation
urgency
communication
Strong computer skills
Ability to multi-task
Detail oriented
Strong negotiator
Sense of urgency
Excellent oral and written communication
Strong problem resolution and customer service skills
Superior time-management and organization skills
Benefits
Dental Insurance
Floating Holiday
Life Insurance 401(k) with Company Match
Vision Insurance
Health Insurance
PTO on your Birthday
Paid Training
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
1980
Year Founded
The company has been providing home improvement services for more than four decades.
40+ Years
Industry Experience
With decades of experience, the company has built a strong reputation for quality and reliability.
Specializing in roofing, siding, windows, and doors.
Typical projects include residential roof replacements, commercial siding installations, and window upgrades.
Serving homeowners, property managers, and commercial clients across multiple states in the mid-Atlantic region.
Utilizing the latest technology and materials for long-lasting and energy-efficient solutions.
A skilled team focuses on durability and aesthetic appeal.
Offering comprehensive service packages, including free consultations, detailed project estimates, and financing options.
Culture + Values
Extensive training programs tailored by role (sales, technicians, roofers)
Treat employees like family with accessible leadership
Core value: \"make it fun\"—events held to celebrate victories
Strong onboarding process reinforcing specialized skills
Reward hard work with big rewards
Managers readily available for support
Environment + Sustainability
No publicly stated net‑zero target or formal environmental strategy found
Full‑service remodeling firm with divisions in exterior, doors/windows, bath, repairs
No quantifiable sustainability goals or results disclosed on website or LinkedIn
Inclusion & Diversity
4.5/5 Rating
玻璃门 D&I 评分
The company received a 4.5/5 rating for Diversity & Inclusion on Glassdoor, reflecting strong employee perceptions of workplace inclusivity.
4.5/4.4 Gender Ratings
性别评分
Male employees receive a 4.5/5 rating, while female employees rate it 4.4/5, indicating consistent positive feedback across genders.
84% Approval
CEO 赞同率
84% of employees approve of the CEO, indicating strong leadership support.
94% Recommendation
员工推荐率
94% of employees would recommend the company to a friend, reflecting high job satisfaction.
No specific DEI strategic goals or gender ratio targets publicly stated
Articles
Home Improvement Services
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