Concierge Part Time

Description

• Meets or exceeds given goals for gift card sales
• Effectively pairs services to guests’ needs
• Directs guests efficiently to retailers, dining, lodging and attractions
• Builds and maintains relationships through networking with retailers
• Supports all property programs and initiatives enthusiastically
• Assists with keeping Guest Services Desk stocked with information including local maps,
• Upholds helpful, friendly, and professional service standard at all times

Requirements

• 2+ years previous experience in hospitality, customer service or high-end retail
• Utilizes an “above and beyond” approach to assisting guests
• Excellent communication skills including verbal and written
• Ability to complete multiple tasks while maintaining a pleasant and professional demeanor
• Knowledgeable on Microsoft Office, Google Docs, digital technology
• Self-motivated and action-oriented team player
• Strong knowledge of New York City’s entertainment, dining and cultural venues, and
• Takes a proactive approach to understand trends, citywide events and hot spots to easily
• Ability to listen and react quickly to guests’ and retailers’ requests in a genuine manner
• Is comfortable approaching guests
• Ability to prioritize tasks under pressure
• Ability to work with varied personalities and temperaments
• Excellent problem solving skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance