Regional Service Manager- MA 30
Bgis
Lead commercial HVAC service team, oversee operations and client satisfaction
4 days ago ago
$95,137 - $113,453
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Philadelphia, PA
Field
Company Size
8,000 Employees
Service Specialisms
Facilities Management
Project Management
Energy Management
Sustainability Consulting
Design and Engineering
Construction Management
Property Development
Real Estate Services
Sector Specialisms
Healthcare
Education
Government and Public Sector
Oil, Gas and Resources
Critical Environments
Utilities and Infrastructure
Retail
Financial Services
Role
What you would be doing
sops
inventory
dispatch
maintenance
compliance
optimization
- Collaborate with stakeholders to refine processes and implement standard operating procedures.
- Manage inventory to support service delivery.
- Oversee dispatch functions, assigning repair tickets and projects to technicians for timely, high-quality completion.
- Support team members with expert problem-solving and guidance.
- Oversee hiring, performance evaluations, and compensation recommendations.
- Manage operational budgets, optimizing costs and resource utilization.
- Lead, mentor, and develop a team of service technicians, fostering engagement, performance, and retention.
- Review service and repair invoices for accuracy and efficiency.
- Schedule and manage preventative maintenance and service tasks.
- Ensure compliance with health, safety, and regulatory standards through training, toolbox talks, and incident monitoring.
- Work cross-functionally to deliver specialized support and seamless service.
- Drive operational efficiencies by analyzing work volume and developing corrective solutions.
- Ensure compliance with all applicable regulations and service level agreements.
- Provide ongoing feedback and coaching to enhance team performance.
- Resolve operational issues with urgency to exceed client expectations.
What you bring
hvac
microsoft office
associate degree
5+ years
driver's license
leadership
- Proactive problem-solving mindset with a focus on continuous improvement.
- In-depth knowledge of commercial HVAC service and installation.
- Self-motivated with the ability to multitask and manage independently.
- Proficiency in Microsoft Office and related computer applications.
- Associate degree, equivalent training, or relevant work experience.
- Valid driver’s license and access to personal transportation for work-related travel.
- Minimum 5 years in a similar role with supervisory or management experience leading a team of technicians.
- Ability and willingness to travel frequently for meetings and job visits (reimbursement provided).
- Company-issued cellphone and tablet for seamless work.
- Excellent communication skills, including influencing, negotiating, and client-facing interactions.
- Certification or additional training in a relevant specialty is a plus.
- Strong relationship-building skills with internal teams, clients, and vendors.
- Strong leadership skills to engage and motivate teams to achieve goals.
- A Company That Cares: We’re invested in your success, offering clear paths for career growth and professional development.
- Reasonable accommodations available for qualified individuals with disabilities.
- Bonus Potential: 5% Optimizer Annual Incentive Award (OAIA).
- Opportunities for career advancement and potential relocation.
- Robust technical training and career development programs.
- Flexible Rewards: Enjoy recognition and benefits tailored to your unique needs and lifestyle.
- Generous Paid Time Off: Start with 88 hours, increasing to 168 hours with tenure.
- Annual boot voucher to keep you equipped.
- Access to corporate perks through ADP.
- 401(k) Match: 5% employer match to secure your future.
- Travel Perks: $55 daily per diem and lodging provided for authorized out-of-town travel.
- Comprehensive health, life, and disability benefits package.
- Paid Holidays: 7 per year (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas).
- Competitive Salary: $95,137.01 - $113,453.94 annually.
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Interview process
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Company
Overview
200M+
Managed Square Feet
Oversees and maintains commercial real estate properties, ensuring efficient operations and optimal performance.
- Founded with a focus on providing top-tier facility management services across North America.
- Specializes in integrated solutions that enhance efficiency, sustainability, and performance of assets.
- Works with various sectors, including commercial, industrial, and government infrastructure.
- Provides services ranging from facility management to energy optimization and project management.
- Offers a range of solutions, from technical services to space planning and design.
- Operates across key markets in Canada, the United States, and abroad, with a growing global presence.
- Customer-Centric: We put the customer at the center of everything we do, driving value for them with expertise and innovation.
- Integrity: We operate in an honest, transparent, and ethical manner, ensuring trust and accountability in all our interactions.
- Innovation: We embrace change and are committed to continuous improvement, leveraging new technologies and innovative solutions to deliver exceptional results.
- Collaboration: We work as a team, valuing diverse perspectives and fostering partnerships to achieve shared goals.
- Excellence: We strive for the highest standards in everything we do, delivering quality results and service to our clients and stakeholders.
2050
Net Zero Target
Commitment to achieving net zero emissions.
- Reducing energy consumption and carbon emissions across all operations.
- Implementing sustainable building design and energy-efficient practices to minimize environmental impact.
- Developing long-term sustainability roadmaps aligned with global climate change objectives.
- Investing in renewable energy solutions and energy optimization initiatives across their portfolio.
- Fosters a diverse and inclusive work environment where all employees feel valued, respected, and empowered.
- Promotes gender equality, with specific efforts to ensure equal opportunities for women in leadership roles.
- Committed to increasing the representation of underrepresented groups within its workforce, particularly in technical and management roles.
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