Apartment Manager

Description

• Assist with rent collection, managing delinquencies in accordance with affordable housing guidelines.
• Assist in preparing financial reports and occupancy reports for RHF and regulatory agencies.
• Serve as the primary point of contact for prospective residents, providing information on available units, lease terms, and community amenities.
• Enforce community rules and policies, creating a peaceful and supportive living environment.
• Work involves walking, standing, and occasional lifting when conducting property inspections or assisting with unit turnovers.
• Coordinate maintenance and repair activities with the maintenance team and external contractors, ensuring timely resolution of work orders.
• Oversee unit turnovers, ensuring apartments are prepared for new residents in a timely manner.
• Supervise and manage the day-to-day operations of Bennet Place, ensuring the property is well-maintained and safe.
• Maintain accurate resident files and property records, ensuring they are audit-ready.
• Address resident inquiries and complaints professionally and timely, resolving conflicts and fostering positive relationships.
• Conduct property tours, screen rental applications, and assist with lease execution, ensuring compliance with affordable housing regulations, including LIHTC and HUD guidelines.
• Stay informed of changes in affordable housing regulations to ensure the property remains compliant with all relevant laws and policies.
• Conduct routine property inspections to maintain cleanliness, safety, and compliance with local and federal regulations.
• Facilitate the move-in and move-out processes, conducting inspections and preparing necessary documentation.
• Assist with regulatory audits and inspections by providing necessary documentation and reports.
• Promote resident retention through engagement, effective communication, and community-building activities.
• Work with the Regional Property Manager to manage the property’s operating budget and control expenses.
• Ensure compliance with HUD, LIHTC, and other affordable housing program requirements, including income verification, annual recertifications, and occupancy standards.

Requirements

• Ability to work independently and as part of a team, with strong leadership skills.
• Familiarity with property management software (e.g., Yardi, RealPage) is a plus.
• Experience working with HUD, LIHTC, and other affordable housing programs preferred.
• High school diploma or equivalent required; associate degree in property management, business administration, or a related field preferred.
• Must pass background and credit checks in accordance with company policy.
• Minimum of 2 years of experience in property management, preferably in affordable housing or senior living.
• Ability to work a flexible schedule, including occasional evenings and weekends.
• Must be able to sit or stand for extended periods and use office equipment.
• Excellent communication skills, both written and verbal.
• Strong organizational and multitasking skills, with the ability to manage multiple tasks simultaneously.
• Strong problem-solving abilities and the capacity to resolve resident concerns professionally.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and property management software.
• The work environment typically includes a combination of office and on-site tasks, with occasional exposure to outdoor elements during property inspections.

Benefits

• Employee assistance and more
• Paid time off and holidays
• Health, dental, and vision insurance
• Competitive pay
• Term life and Voluntary supplemental life insurance
• Retirement savings plan

Training + Development

Interview process

Visa Sponsorship

Security clearance