Contributing to customer satisfaction by planning and executing service work as per customer order and expectations.
Troubleshoot Equipment/Process failures and requests proactive corrective actions and makes recommendations to avoid repeating the problem in the future
Coaching technicians and engineers and supervising complex site activities.
Taking actions to identify new service business opportunities for ABB, in close cooperation with customer and other ABB teams.
Ensuring customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations.
Performing complex field service tasks, identifies technical problems, and makes analysis through remote or on-site activity in service categories and products for which they are certified to perform.
Planning and preparing site work for larger project team and managing related subcontractors at site.
Requirements
engineering degree
industrial networking
800xa
iec61850
5 years
cybersecurity
Graduate Engineer in instrumentation, Electrical or Equivalent Engineering degree.
Experience in Industrial networking, network switch configuration
Minimum 5 years’ experience in ABB system 800xA power management system (PMS) with Integration of IEC61850 Devices, application development with PMS specific libraries - project & commissioning is a must have.
Experience in ABB system 800xA and Working knowledge / skillset in industrial communication protocols like IEC104 Modbus- RTU & TCP,, OPC, IEC61131 etc.
ICS Cybersecurity competence is an added advantage
Working knowledge in Substation automation system / ABB legacy systems
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Founded 1883
Year established
The company was established in 1883, marking the beginning of its journey as a global technology leader.
A global technology leader with a rich history of innovation.
Focuses on electrification, automation, robotics, and digitalization for global industries.
Delivers solutions to improve productivity, energy efficiency, and sustainability.
A key player in sectors like utilities, transportation, manufacturing, and infrastructure.
Notable projects include electrification of rail networks, automation in factories, and energy-efficient grid solutions.
Continues to lead in integrating cutting-edge technologies, combining the digital and physical worlds.
Culture + Values
Customer orientation
Innovation
Collaboration
Sustainability
Integrity
Accountability
Environment + Sustainability
2050
Net Zero Commitment
Aim to achieve net zero carbon emissions across operations and supply chain.
Sustainability at the core of business model
Reduction of CO2 emissions in operations and supply chain
Committed to renewable energy
Energy efficiency solutions for customers
Increased use of recycled materials in products
Support for the UN Sustainable Development Goals
Inclusion & Diversity
24% Women Leadership
Gender Diversity in Leadership
Percentage of leadership positions held by women in the organization.
30% Target by 2025
Target Goal for Women
Aim to increase women in leadership roles to 30% by 2025.
Partnerships with global organizations to promote inclusion
Focused efforts on empowering women in technical fields
Promotion of a culture of respect and equal opportunity