Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Kablio AI applies for you. You just show up to the interviewKablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Community Host
Jll
Manage front‑of‑house/customer experience services, ensuring excellent client and visitor service.
7d ago
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
County Dublin, Ireland
Office Full-Time
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
customer service
feedback monitoring
compliance management
report generation
stakeholder liaison
workplace experience
- Support the look and feel of the welcome area from a housekeeping, cleaning perspective both internally and externally
- To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
- To ensure that all agreed service objectives are met in line with client expectations.
- Actively participate and contribute to all team and management meetings.
- Own your operational space to ensure a fantastic Service Journey for customers within your location
- To regularly monitor customer feedback and produce an appropriate action plan based on the results.
- Support the operational 1FM Workplace Experience Survey NPS
- To be aware of changing needs of customers and adjust the service accordingly in line with global standards
- Responsible for and manage the Customer Experience services within reception and workplace and how it impacts all client employees and visitors
- Liaising with the team and other key stakeholders.
- Be aware of all and any projects which are being undertaken within the portfolio which may have an impact on operational delivery, contract or client risk.
- To maintain an effective business relationship with the client by understanding their needs and transferring these into the location.
- Ensure compliance with JLL and client H&S processes and procedures, including internal and external audits.
- Provide written reports and quality data as required
- To ensure that you deliver what you promise to the customer, client and team.
- Ensuring full statutory and operational compliance is achieved in line with contract KPI’s.
- Support admin and financial support as and when required
What you bring
customer service
communication
team player
3 years
office software
problem solving
- High attention to detail
- Exceptionally organised and skilled in multi-tasking
- Has strong relationship building skills to be able to get to know, understand and respond to the needs of our staff and customers
- An ability to understand problems, its impact and provide resolutions in a timely manner
- Team player, 3 years’ experience in working within a Front of House or Reception environment ideally gained within a corporate or hotel environment
- Able to work off their own initiative and with minimal direction
- Communication – good level written, oral communications skills. An influential communicator, with the ability to deliver clear and concise messages and identify mutually agreeable solutions
- Feel empowered to take action and resolve issues quickly and thoughtfully
- Ability to react quickly and decisively when faced with a problem or issue
- Computer Literate – good understanding and working knowledge of office software.
- Excellent time management and organisational skills
- Ability to work under pressure and to tight deadlines
- You are passionate about people, providing them with great experiences. A natural "people person" with exceptional Customer Service skills
- Proven track record of achievement
- Proactive communicator with all key influencers within JLL and client
- Flexible and proactive
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Administrative Assistant Jobs in Dublin IrelandCustomer Service Jobs in Dublin IrelandGeneral Admin & Support Jobs in Dublin IrelandBusiness Support Admin Jobs in Dublin IrelandOffice Administrator Jobs in Dublin IrelandReceptionist Jobs in Dublin IrelandOperations Administrator Jobs in Dublin IrelandAdministrative Assistant Jobs in Bray Ireland
Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio