Account Manager
bcs group
Manage and grow customer accounts, drive sales, and ensure client satisfaction.
10 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Walsall, England, United Kingdom
Office Full-Time
Company Size
1500+ globally Employees
Service Specialisms
serviceSpecialismFormat1
serviceSpecialismFormat2
Sector Specialisms
sectorSpecialismFormat1
sectorSpecialismFormat2
Role
What you would be doing
crm management
tender support
works summary
risk assessment
customer feedback
sales targets
- Participate in networking at industry events and exhibitions to benefit the business.
- Ensure that customer feedback is obtained and shared on a regular basis to make the business more efficient and to maintain a high level of customer service.
- Ensure customer complaints are dealt with and addressed in a timely and professional manner and closed out correctly with all necessary departments and managers.
- Develop relationships with key suppliers and manufacturers to ensure knowledge and understanding of latest industry products and innovations.
- Maintain excellent levels of housekeeping, ensure areas are free from waste and trip hazards etc
- Offer full support to Sales Manager on PQQs, tenders and major projects that benefit the business.
- Report accidents and Positive Interventions using the correct methods.
- Complete a winning works summary on a monthly basis that contributes towards the board report and quarterly business review submissions.
- Complete own administration requirements in a timely fashion.
- Work closely with Business Unit Management,Sales Manager and Marketing Team to ensure the right customers are being targeted with offers, promotions, clearances and special offers.
- Identify/Submit positive interventions where needed
- Complete tasks in accordance with risk assessments, notify the Team Leader of any potential noncompliance.
- Achieve growth in all areas of BCS Group and ensure sales targets are monitored to ensure targets will be achieved.
- Monitor competition from a sales perspective and ensure that all information is shared.
- Identify mailshots and exhibitions that BCS should attend as a business.
- Share good news stories; major wins, new accounts, high profile orders, tender success on all relevant platforms including Barhale news and communication cascades that raise the profile of BCS Group.
- Manage all customer activity via the CRM system to ensure all relevant data and information is captured as well as maintaining a pipeline of opportunities.
- Work work Barhale senior management to ensure leads are generated where appropriate.
- Manage a customer portfolio of key accounts and specialist projects, to build strong and lasting relationships.
- Ensure the correct PPE is used in the at all times.
- Work in conjunction with HSEQ policies and procedures
What you bring
crm
design software
it
construction
sales
leadership
- Good time management and planning skills
- Strong presentation skills
- Leadership & management training and coaching
- Strong verbal and written communication skills
- IT skills, CRM and design software experience are essential
- Experience of working in the construction and hire industry
- Ability to prioritise workload and meet deadlines
- Experience and in depth knowledge and understanding of working in sales
- 8 hours volunteering
- Life Assurance
- Private Medical
- Continuous service awards
- Company Pension
- Employee Assistance Programme to support your mental, physiological, and financial well-being.
- Development supported by internal and externally delivered training.
- Flexible benefits via salary sacrifice
- Regular line management engagement and appraisal to support your career progression.
- 25 days annual leave in addition to 8 public bank holidays and loyalty days
- Company car/green car scheme/car allowance/Van (dependent on position)
- Competitive salary
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Account Manager Jobs in Walsall United KingdomBusiness Development Jobs in Walsall United KingdomSales Jobs in Walsall United KingdomConstruction Sales Jobs in Walsall United KingdomTechnical Sales Jobs in Walsall United KingdomClient Account Manager Jobs in Walsall United KingdomAccount Manager Jobs in Dudley United KingdomBusiness Development Jobs in Dudley United Kingdom
Company
Overview
Nope
Culture + Values- Bring your expertise in software development
- Bring your creativity and problem-solving skills
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam tortor lacus, ultrices eu purus sit amet, ullamcorper maximus lacus. Suspendisse in iaculis massa, in ullamcorper quam. Interdum et amet.
- Bring your expertise in software development
- Bring your creativity and problem-solving skills
- Bring your expertise in software development
- Bring your creativity and problem-solving skills
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam tortor lacus, ultrices eu purus sit amet, ullamcorper maximus lacus. Suspendisse in iaculis massa, in ullamcorper quam. Interdum et amet.
- Bring your expertise in software development
- Bring your creativity and problem-solving skills
Articles
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio