Description

The Senior Instructional Designer leads the design and development of innovative training programs for RailPros’ clients, collaborating with subject‑matter experts, safety officers, and operations leaders. The role drives regulatory‑compliant, operationally excellent learning solutions and provides guidance to other designers and content developers.

• Apply adult learning principles and instructional design best practices to create engaging, multimedia-rich course content
• Lead end-to-end design and development of learning materials, including assessments
• Manage a cross-functional development team throughout project lifecycles
• Design inclusive learning experiences that address diverse learning styles
• Collaborate with SMEs to identify training needs and close knowledge gaps
• Recommend curriculum strategies based on needs analysis
• Define instructional goals and align content accordingly
• Contribute to project proposals, covering scope, design plans, timelines, and budgets
• Produce training deliverables such as ILT guides, eLearning modules, exams, and surveys
• Support media production including audio, video, animations, simulations, and games
• Create interactive exercises and activities to reinforce learning
• Establish performance criteria and develop assessment tools
• Maintain project documentation and course assets
• Conduct post‑training evaluations and recommend improvements
• Impactful role supporting onboarding, compliance, and culture‑building initiatives

Requirements

The Senior Instructional Designer position is located in Jacksonville, FL (32256) and is a full-time, day-shift role. Candidates must hold a four-year degree, and up to 10% travel may be required. This role falls within the Training job category.

Applicants need a bachelor’s degree in Instructional Design, Communications, Education, or a related field and at least five years of experience creating employee development programs. Strong client‑facing and project‑management skills are required, and a master’s degree, HTML5 competence, railroad industry experience, and LMS experience are preferred.

• Advanced knowledge of adult learning theory and instructional design for classroom, self‑guided, and virtual training
• Extensive experience with eLearning development tools (e.g., Articulate, Captivate)
• High proficiency in creating instructor‑led training materials and PowerPoint presentations
• Strong partnership and collaboration skills to achieve results
• Excellent verbal and written communication abilities
• Superior proofreading and copywriting skills for instructional text and scripts
• Highly proficient in time management, organization, planning, and prioritization
• Proficient with electronic communications and Microsoft Office Suite
• Master’s degree in Communications, Instructional Design, or related field (preferred)
• HTML5 competency (preferred)
• Railroad or similar industry experience (preferred)
• Media production experience (preferred)
• Experience working within a Learning Management System (LMS) (preferred)
• Certified Professional in Learning and Performance (CPLP) credential (preferred)
• SHRM Certified Professional (SHRM‑CP) or SHRM Senior Certified Professional (SHRM‑SCP) credential (preferred)
• Collaborative culture with cross‑functional teams including IT, Safety, and Accounting

Benefits

RailPros offers a people‑first environment where employees impact onboarding, compliance, and culture‑building initiatives. The collaborative culture encourages cross‑functional teamwork, and the role provides exposure to all core HR functions for professional advancement. The organization’s safety‑focused values extend internally to support and develop its workforce.

Employees enjoy a comprehensive benefits package that includes medical, dental, and vision coverage, supplemental insurance options, life and disability plans, and a 401(k) with employer matching. Additional perks feature legal/ID protection, pet insurance, generous paid time off, wellness programs, exclusive discounts, and a company merchandise allowance. Flexible spending accounts, health savings and reimbursement arrangements, an employee assistance program, and hybrid work schedules further support work‑life balance.

• Professional growth through exposure to HR, talent acquisition, payroll, and benefits training
• Medical, dental, and vision health coverage
• Supplemental insurance options such as accident, critical illness, and hospital indemnity
• Employer‑paid basic life insurance and voluntary options; short‑term and long‑term disability coverage
• 401(k) plan with employer matching contributions
• Legal/ID Shield services for identity protection
• Pet insurance coverage
• Generous paid time off, floating holidays, and holiday pay
• Wellness programs supporting physical and mental well‑being
• Exclusive discounts on a variety of products and services
• Company merchandise allowance for branded store purchases
• Health Savings Account (HSA) with employer contributions
• Health Reimbursement Arrangement (HRA) funded by the employer
• Flexible Spending Accounts (FSA) for dependent care
• Employee Assistance Program (EAP) for confidential support
• Professional development and training opportunities
• Hybrid work schedule promoting work‑life balance

Training + Development

Interview process

Visa Sponsorship

Security clearance