Field Service Foreman

Description

• Resolve escalated issues in the field, coordinating with management or other teams to meet customer needs.
• Conduct regular site safety audits, addressing hazards and ensuring proper use of personal protective equipment (PPE).
• Provide input to management on crew performance, training needs, and operational improvements.
• Prepare and review detailed test reports, ensuring accuracy and submission for approval.
• Conduct electrical testing procedures for apparatus in industrial, power generation, distribution, and transmission systems.
• Complete and submit daily reports, time sheets, expense reports, and technical documentation for crew members.
• Maintain professional communication with clients, providing updates on project status and addressing scope changes.
• Lead, direct, and motivate field service crews to perform at a high level, ensuring quality workmanship and safe practices.
• Enforce strict adherence to OSHA regulations, company safety policies, and industry best practices.
• Assist in training new technicians and onboarding crew members.
• Coordinate with crews and management to mobilize resources for urgent repairs or maintenance.
• Respond to emergency service calls outside regular hours, ensuring rapid and effective resolution of critical issues.
• Inspect work in progress and upon completion to verify quality, safety, and adherence to customer requirements.
• Participate in process improvement initiatives to enhance field operations.
• Provide on-site guidance, training, and support to technicians, helping them develop technical and safety skills.
• Report accidents, near misses, workers’ compensation claims, or first aid incidents promptly to management.
• Troubleshoot and resolve technical issues on-site, collaborating with engineering or manufacturing teams when necessary.
• Ensure crews maintain a clean, organized, and safe work environment at all times.
• Serve as the primary on-site point of contact for customers, addressing concerns and ensuring satisfaction with service delivery.
• Assign tasks, monitor progress, and ensure crew members follow established procedures and project specifications.
• Conduct regular toolbox talks and safety briefings to reinforce compliance with company policies and industry standards.

Requirements

• Pass a pre-employment drug screen, background check, and reference check
• 3 plus years’ hands-on experience utilizing industrial electrical test equipment
• 3 plus years’ experience working on commercial and industrial electrical projects
• Prolonged periods (10 hour) of standing, lifting, and carrying materials
• Must be able to lift and carry up to 75 pounds at a time.
• Must be in good physical condition and have good motor skills.
• Ability and willingness to wear Arc-Flash suit, fall protection harness, safety boots, safety glasses, hearing protection, hard hats, respirator, and additional personal protective equipment.
• Maintain a current valid driver’s license and good driving record
• Eligibility to work in the US without need for employer sponsored VISA (work permit)
• Physically able to work with heavy tools and equipment at heights.
• Two-year vocational or post-high school program in electrical trades or industrial electricity preferred
• Ability to use hand tools and power tools.
• Ability to read one-line and control diagrams
• NETA certification preferred
• High school diploma or GED equivalent required
• OSHA 10, OSHA 30, NFPA 70-E training
• Associate degree in technology from an accredited 2-year technical college or similar military experience/training preferred
• Must be able to perform physical labor including reaching, twisting, bending, grasping, pushing, pulling, climbing, kneeling, crouching, stooping, and lifting.
• Experience performing medium voltage splicing and terminations
• Must be able to perform work outdoors in all types of weather.
• Commercial Driver’s License (CDL) preferred
• Must have good hand/eye coordination
• Computer skills including email, internet, data entry and Microsoft Office products
• Experience with installation of switchgear and transformers

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance