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ENTRY LEVEL - Billing Associate
Dry Force Corp.
Billing Associate responsible for insurance estimating, document management, and administrative support in a water damage restoration company
15d ago
$17
Entry-level
Full Time
Lenexa, KS
Field
Company Size
1,000 Employees
Service Specialisms
Water Damage Restoration
Mold Remediation
Fire Damage Restoration
Emergency Restoration Services
Storm Damage Restoration
Cleaning Services
Reconstruction Services
Sector Specialisms
Residential
Commercial
Water Damage Restoration
Storm Damage Restoration
Fire Damage Restoration
Smoke Damage Removal
Mold Damage Mitigation
Mold Remediation
Role
What you would be doing
xactimate estimation
client communication
team collaboration
document management
data entry
client support
- Prepare detailed and accurate job estimates using Xactimate software in accordance with insurance industry standards
- Communicate with insurance companies and third-party administrators (TPAs) regarding estimate status and documentation
- Collaborate with project managers and field technicians to gather scope-specific details
- Provide backup support to other office roles as needed during peak demand
- Create, organize, and maintain digital job files from intake to closeout
- Respond professionally to incoming calls and emails, collecting detailed customer information
- Perform administrative tasks including data entry, document formatting, reporting, and cross-team support
- Maintain internal databases and logs with up-to-date status and billing notes
- Support claim negotiations with insurance adjusters as needed
- Track job progress and follow up on outstanding paperwork or data
- Ensure estimates are submitted timely and follow up on pending approvals or revisions
- Assist in refining internal billing workflows and administrative systems to improve efficiency
- Ensure all customer documentation, contracts, and photos are uploaded and accurately recorded
- Assist customers with billing-related questions and ensure a positive service experience
What you bring
xactimate
excel
crm
insurance
administrative
time management
- Xactimate experience is preferred but not required (willing to train)
- Proficient with Microsoft Excel, document management, and basic office software
- Successful completion of background check and drug screening
- Familiarity with CRM systems or job-tracking platforms (e.g., DASH, Job-Dox, etc.)
- Working knowledge of insurance claim processes and documentation standards
- Ability to prioritize multiple tasks in a fast-paced environment
- High attention to detail with strong organizational and analytical skills
- Strong written and verbal communication skills
- Self-starter with the ability to work independently and meet deadlines
- Must be authorized to work in the United States
- Previous administrative experience in the insurance or emergency restoration industry
- Remote Flexibility: Hybrid work option available after training and trial period
- Professional Growth: Advancement opportunities in a fast-growing company
- Paid Time Off: 10 PTO days + 1 floating holiday annually
- Full-time availability: Monday–Friday, 40 hours/week
- Health Insurance: Company-paid (Employee) insurance with buy up options available.
- Starting Pay: $17.00/hour + performance-based bonus potential
- Life Insurance: 100% company-paid coverage
- Work Environment: Beautiful, modern office with positive and supportive culture
- 401(k): Employer matching available
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- successful completion of background check required
People also searched
Company
Overview
- Provides fast, reliable water damage restoration services.
- Specializes in emergency response for water mitigation and structural drying.
- Serves residential and commercial properties across the United States.
- Known for using advanced drying technology and a rapid response approach.
- Experts in restoring properties affected by flooding, plumbing issues, and storm damage.
- Trusted by insurance companies for seamless claims assistance and expert restoration services.
- Has a network of experienced technicians dedicated to fast recovery and damage prevention.
- Pioneers in offering a full suite of services, including water extraction, drying, and full reconstruction.
- Distinct for their commitment to transparency, customer service, and restoring properties to pre-damage conditions.
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