NHO-owned family of companies delivering gov’t mission support through IT, infrastructure, logistics & environmental services.
Key responsibilities include providing technical support for Office 365, managing user accounts and permissions in Active Directory/Exchange, and configuring workstations, laptops, tablets, and phones. The specialist also supports Microsoft Teams users, maintains conference‑room technology such as Teams Rooms, webcams, displays, and audio equipment, and assists employees with meeting‑room scheduling and hybrid collaboration. Additionally, they produce help‑desk reports and help develop support team processes and procedures.
The position requires delivering end‑user support for business applications, especially SharePoint Online, by troubleshooting, training users, and customizing pages. Candidates will evaluate emerging technologies, recommend implementations, and create automated solutions using Microsoft Graph API, Power Automate, and Power Apps to streamline processes. Leveraging knowledge of IT architectures, the specialist enhances business performance and drives continuous improvement.
Na Ali'i is seeking an IT Specialist II to enhance the efficiency of Nakupuna Companies employees through Tier I‑III support and innovative IT solutions. The role involves designing and implementing complex technical projects while serving as a mentor and trainer for Junior IT Specialists. Guidance, hands‑on training, and technical expertise are essential to maintain high‑quality support across the organization.
Applicants should possess strong organizational, communication, and problem‑solving skills, with attention to detail and customer‑oriented judgment. Preferred qualifications include Security +, A +, Net +, MCSA certifications, a bachelor's degree, U.S. citizenship, and prior military experience. A minimum of three to five years of professional IT experience is required, along with proficiency in Windows administration, printer support, networking basics, and the physical ability to perform repetitive hand motions, sit for extended periods, and follow audible emergency communications.