Description
scheduling
billing
warranty mgmt
tool management
technical guidance
team leadership
Lead and mentor a team of service technicians, driving productivity, safety, and teamwork.
Communicate directly with customers on repairs, timelines, and accurate costing.
Manage scheduling, billing, warranty processes, and service operations to hit monthly targets.
Maintain budgets, tools, software, and a safe, clean work environment.
Partner with HR on staffing, performance reviews, coaching, and succession planning.
Support technicians with OEM technical guidance and ensure training requirements are met.
- Communicate directly with customers on repairs, timelines, and accurate costing.
- Manage scheduling, billing, warranty processes, and service operations to hit monthly targets.
- Partner with HR on staffing, performance reviews, coaching, and succession planning.
- Maintain budgets, tools, software, and a safe, clean work environment.
- Lead and mentor a team of service technicians, driving productivity, safety, and teamwork.
- Support technicians with OEM technical guidance and ensure training requirements are met.
Requirements
red seal
service management
diagnostics
driver’s license
customer service
problem solving
3 - 5 years in a supervisory or service management role.
Strong diagnostic skills: LPG, diesel, hydraulics, electrics, and industrial trucks.
Journeyman/Red Seal in Heavy Duty, Commercial Transport, Automotive, or related.
We’re looking for a People-Focused Problem Solver to lead our Service Department and help deliver outstanding customer experiences, strong team engagement, and profitable growth.
Valid driver’s license and clean driving record.
A passion for customer service, team development, communication, and problem-solving.
- Journeyman/Red Seal in Heavy Duty, Commercial Transport, Automotive, or related.
- A passion for customer service, team development, communication, and problem-solving.
- 3 - 5 years in a supervisory or service management role.
- Strong diagnostic skills: LPG, diesel, hydraulics, electrics, and industrial trucks.
- Valid driver’s license and clean driving record.
Benefits
Schedule: Monday–Friday, 40 hours/week based out of Surrey, with occasional travel.
- Professional growth and development opportunities through training and peer learning
- Employee Assistance Program (EAP) providing confidential mental health and life support
- Comfortable workspace with coffee, tea, snacks, and a welcoming lunchroom
- Employee recognition programs celebrating excellence:Monthly GRIT Awards – peer-nominated recognition for outstanding effortAnnual TRUE GRIT Award – winners earn an exclusive vacation with the CEO and fellow recipients
- Company vehicle provided for work-related travel
- Flexible Monday–Friday schedule that promotes a healthy work-life balance
- Employee green car benefit – eligible employees may apply for a $2,000 benefit toward purchasing a new personal electric vehicle for themselves or their immediate family
- Salary: $100,000 - 120, 000 per year
- Supportive, positive work culture with team events and genuine collaboration
- Career stability and job security within a growing, value-driven organization
- RRSP matching plan to help you build your financial future
- Monthly GRIT Awards – peer-nominated recognition for outstanding effort
- Paid vacation so you can recharge and enjoy life outside of work
- Competitive Pay that recognizes your skills and contributions:Salary: $100,000 - 120, 000 per year
- Annual TRUE GRIT Award – winners earn an exclusive vacation with the CEO and fellow recipients
- Comprehensive benefits package including extended health and dental coverage, plus Health and Lifestyle Spending Accounts to support your wellness and personal goals
Training + Development
Information not given or found
