Leading provider of housing, care, and support services across the UK.
In this role you will deliver a housing management service that helps tenants maintain safe, well‑kept homes and manage their tenancy and rent accounts. You will act as a point of contact for customers with learning disabilities and autism, supporting them to live independently within the purpose‑built building.
We are looking for candidates with experience handling a housing management caseload, re‑letting rooms, rent collection and formal tenancy actions. The ideal person demonstrates a proactive, well‑organized attitude, can lead and mentor colleagues, works collaboratively with internal and external partners, and possesses a valid driving licence and insured vehicle for business travel.
The Housing Management Coordinator role is based at Gainford House in Hartlepool, offering a part‑time permanent contract of 25 hours per week at £13.21 per hour (£25,838 pro‑rated annually). The position provides flexible working within a 9 am‑5 pm Monday‑Friday pattern, and the employer will cover an Enhanced DBS check.
Employees enjoy 34 days of pro‑rated leave (including bank holidays and a “me day”), paid volunteering time, matching pension contributions of up to 7% plus life assurance, and a health cash plan that can save up to £1,140 annually for dental, optical and therapy costs. Additional perks include a career development pathway, training package, supermarket discounts, and reimbursed travel expenses.
Home Group promotes an inclusive culture where staff feel valued, receive strong training and support, and can make a real difference every day, contributing to its reputation as one of the UK’s top ten Great Places to Work.
The role requires regular use of technology for creating support plans, processing benefit claims and completing tenancy sign‑ups. Mileage for work‑related travel will be reimbursed.