Senior Virtual Desktop Engineer

Description

• Implement and manage user access policies, ensuring appropriate permissions and security protocols are in place while utilizing least privileged access.
• Collaborate with security, database and network teams to ensure the security, availability and integrity of the VDI environment.
• Manage and support an existing Citrix 2402 environment with over 3000 concurrent users running on VMWare ESXi, utilizing multi-user sessions in a server OS.
• Maintain documentation of the VDI environment, including system configurations, processes, and troubleshooting guides.
• Provide solution and design recommendations on a multi-cluster enterprise Citrix deployment.
• Collaborate with monitoring team to ensure visibility and performance optimization of virtual desktop environments, ensuring a seamless user experience.
• Provide escalation support related to end-user computing group’s operations, providing training and knowledgebase articles to level 1 and 2 as needed.

Requirements

• Azure Virtual Desktop and Azure VDI hosting
• Experience configuring and supporting FSLogix profile management in an on-premises and/or cloud environment.
• Citrix WEM (Workspace Environment Manager) experience
• Familiarity with thin-client management and configuration (e.g. Dell Wyse ThinOS and IGEL)
• Ability to design, architect, and implement a Citrix or AVD environment from scratch.
• Experience working in an agile environment utilizing a work management system for project tracking (e.g. JIRA, Asana, etc.)
• Citrix Cloud Control Plane migration and management experience
• Citrix NetScaler management and configuration (e.g. Load-balancing and Gateway).
• 10+ years in IT with at least 5 years of experience supporting VDI solutions
• Familiarity with Azure administration and/or Azure Virtual Desktops.
• Knowledge of redundancy and scalability methods and solutions.
• PowerShell scripting and tooling experience

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance