Service Maintenance Technician III

Description

• Prepare and make repairs for HQS inspections and audits.
• Frequently moves equipment weighing up to 50 pounds across sites.
• Coordinate special projects as directed.
• Repair and treat items such as bathroom and kitchen fixtures, doors, cabinets, walls, and building exteriors.
• Complete or monitor vendor preventive maintenance task completion for building systems, equipment, and components.
• Maintain Maintenance shop and inventory to company standards and work with a safety mindset, including wearing appropriate PPE.
• Assist with implementation of the preventative maintenance program.
• Assist Maintenance Supervisor with technical guidance to Maintenance Tech I and II, and with contractor/vendor management.
• Occasionally ascends/descends a ladder to service lights and ceiling fans.
• Prepare and perform repairs to vacant apartments to be ready for new resident move-ins and inspections.
• Diagnose and perform repairs for appliances, carpentry, hardware accessories, masonry, painting, plaster, basic electrical, plumbing, and HVAC systems.
• Respond to and complete all service requests and on-call emergencies in a timely and professional manner, as directed by the Community Manager or Service Manager.
• Maintain grounds and common spaces through cleaning, trash management, snow removal, sweeping, and light landscaping.

Requirements

• Proficiency with hand and power tools, cleaning supplies, and PPE.
• Constantly works in outdoor weather conditions.
• Industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC, etc.) preferred.
• Ability to read, write, understand, and communicate in English; bilingual skills a plus.
• High School diploma or equivalent required.
• Basic computer skills and ability to use handheld devices.
• Knowledge of Federal Fair Housing Laws & Guidelines a plus.
• Strong attention to detail, organizational, time-management, and problem-solving skills.
• Minimum of 5 years of advanced hands-on repair experience in three or more building trades.
• Great customer service and communication skills, including the ability to manage difficult situations professionally.
• Valid Driver’s License and reliable transportation.
• Ability to work independently and stay organized while handling multiple tasks.
• Trade school or minimum of 5 years of progressive responsibility in property management or hospitality, with experience in diagnostics and troubleshooting.
• Have a strong working knowledge of HVAC systems, including the ability to maintain, repair, and assist with system replacements.
• REAC/HQS experience preferred.

Benefits

• Tax-advantaged accounts: commuter/parking, medical & dependent care FSA
• 403(b) retirement plan with company match
• Available for shared 24-hour emergency maintenance rotation, weekend work, and emergency service call duties.
• Company-paid Life & Disability Insurance
• Medical, dental, and vision insurance
• 12 Paid Holidays & tenure-based PTO accruals
• Hospital & Critical Illness Insurance
• Employer contributions to Health Savings Accounts
• Confidential, 24/7 Employee Assistance Program

Training + Development

Interview process

Visa Sponsorship

Security clearance