PC Support Technician
Actalent
Provide end‑user desktop support and manage conference room/IT walk‑up services.
8 days ago ago
$22 - $26
Junior (1-3 years)
Contractor
Kansas City, MO
Onsite
Company Size
5,000 Employees
Service Specialisms
Technical consultation
Performance analysis
Physical development
Injury prevention and recuperation
Sports psychology
360° Marketing
Consultancy with clubs and sporting entities
Legal services
Sector Specialisms
Utilities
Power
Automotive
Food and Beverage
Consumer Products
Industrial Goods
Manufacturing
Mechanical Engineering
Role
What you would be doing
desktop support
endpoint troubleshooting
conference support
user assistance
ticket management
technical communication
- Maintain a clean and orderly workspace while managing a virtual queue of tasks.
- Make sound decisions with general guidance.
- Provide end user support for desktop and workstation needs.
- Troubleshoot laptop and desktop endpoints, printing devices, smartphones, and tablets.
- Support conference room equipment and IT Walk-Up services.
- Communicate technical issues clearly to end users.
- Assist end users through chat, email, phone, and in person.
- Prioritize incidents and manage ticketing systems efficiently.
What you bring
active directory
intune
windows 11
office 365
hardware
1-3 yrs
- Experience working with end users through various communication channels.
- Familiarity with maintaining laptop and PC hardware, laser printers, iOS, and Android devices.
- 1-3 years of experience with in-person IT support.
- Sound knowledge of Active Directory, Entra ID, and Intune solutions.
- Strong organizational skills.
- Prior experience in a technical support role or industry-recognized certifications preferred.
- Working knowledge of Windows 11, Microsoft Office, and Office 365.
- Medical, dental & vision
- Short and long-term disability
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Transportation benefits
- Health Spending Account (HSA)
- Time Off/Leave (PTO, Vacation or Sick Leave)
- Employee Assistance Program
- Critical Illness, Accident, and Hospital
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
$1.3B Annual Revenue
Revenue Figure
Generated annually through a network of technical and consulting services.
27,500+ Consultants
Consultants Network
Comprises a global network of expert professionals across industries.
- Born in July 2021 by merging Aerotek’s engineering & sciences arm with EASi, Actalent emerged as a focused engineering-and-science partner.
- Backed by Allegis Group, it drives scale and speed to market via contract, managed, and technical services.
- Headquartered in Maryland with global reach, it deploys specialized teams across North America, Europe, and APAC on Fortune 500 projects.
- Typical engagements span EV design, vaccine development, lab services, clinical research, and infrastructure systems.
- Expertise covers a wide spectrum: aerospace, defense, healthcare, manufacturing, software systems, environmental and civil engineering.
- We empower people to realize their full potential by providing opportunities to grow and learn.
- We build lasting relationships based on trust, integrity, and respect.
- We champion innovation, continuously seeking creative solutions.
- We are committed to delivering exceptional results for our clients and employees.
- We foster a collaborative environment where team members contribute to collective success.
2050
Target Year
The company has set a goal to achieve net-zero emissions by the year 2050.
- focused on reducing its carbon footprint and enhancing environmental sustainability.
- committed to making energy-efficient investments and improving operational practices for sustainability.
- focuses on reducing waste and increasing recycling in its operations.
- This company prioritizes creating an inclusive workplace where diverse perspectives are valued.
- The organization strives to increase gender diversity and empower women at all levels.
- The company regularly monitors and tracks progress on gender-related diversity goals.
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