Junifer System Administrator at Yu Energy in Nottingham, England, United Kingdom | GBP24,570-27,500 | Kablio

Role

Description

release management

system administration

user management

support desk

testing coordination

environment management

Receive and co-ordinate the implementation of relevant changes delivered through Junifer/ Gentrack Release Notes, ensuring the business are aware of new features being delivered.
Create governance to support change and deployment into the applications.
Provide first line support to the business for open issues and be the first point of contact to third party support teams.
Administer the Junifer system ensuring the solution and all environments are operational and supported at all times.
Manage all user profiles and license allocations
Manage service transition from the programmes into BAU
Co-ordinate testing of new releases, features and functions with the business and other project teams.
Mentor junior members of the team to support their skill set development.
Co-ordinate any developments and service tickets where relevant with the thirdparty support and development teams
Work with Technology Business Change Manager to ensure changes are successfully communicated and trained into the business.
Environment management ensuring the stack is correctly governed and managed to ensure projects and CI/CD initiatives are correctly deployed to time and budget.
Undertake configuration changes to the system and deploy.

Requirements

application support

system admin

license management

data migration

ticket management

application upgrades

Ability to reconcile and resolve exception work as highlighted by system users and project stakeholders Creation of system task and process control documentation for system configurations processes
Be customer centric to ensure the business and project teams have an excellent user experience.
Excellent communication skills
Experience of understanding licence management and manage license allocations and user profiles in line with our contractual obligations.
Entry-level experience in Application Support/ System Admin role.
Attention to detail to ensure the business receive optimised solutions that meet the organisational need.
Experience of undertaking application upgrades and ensuring the business are aware of new features and enabling through the environment stack
Experience of undertaking/ managing Data Cleanse and Data Migration activities
Ticket management and prioritisation of activities

Benefits

Compensation: £24,570 - £27,500 / year

New modern facilities
Refer a friend payment
Appointment allowance
Day off on your birthday
24 days annual leave + bank holidays
Company sick pay (subject to length of service)
3 days additional annual leave if you get married/civil partnership etc.
Holiday buy – up to 5 additional days
Annual salary review
Death in service and critical illness cover
Learning and development opportunities
Long service recognition
Employee Assistance Programme
Enhanced paternity, maternity and adoption policies

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no visa sponsorship; only candidates with indefinite right to work in the uk considered.

Security clearance

Information not given or found

Company

Overview

£279 m

Revenue in 2022

Company revenues reached £279 million in 2022, reflecting significant growth.

72% increase

Pre-tax profits growth

Pre-tax profits grew by 72% in 2022, driven by rising volumes and smart-meter roll-outs.

20,000+ sites

UK customer base

Now serves over 20,000 sites across the UK, offering comprehensive energy solutions.

3-year contracts

Energy contract duration

Forward-hedges energy contracts for up to 3 years, protecting customers from price volatility.

Launched as a tailored business energy firm, founded on care-home experience and frustration with poor service quality.
Acquired Bristol Energy’s commercial customers in 2020 and Bilpower’s last-resort customers in 2021, driving rapid growth.
Distinctive green plans offer 100% renewable electricity and carbon-neutral gas, with savings incentives for multi-utility switchers.
Unique projects range from SME office setups to large-scale installations like Trent Bridge and university campuses, with customized billing and installations.

Culture + Values

We provide an honest and personal service.
We want to make energy simpler, clearer, and better value for businesses.
We believe in delivering energy solutions that go beyond expectations.
We value integrity, transparency, and accountability.

Environment + Sustainability

2030

Net Zero Commitment

Achieving emission neutrality by targeting the year 2030.

100%

Renewable Electricity

Providing renewable energy solutions for all customers.

Reducing carbon emissions across operations and supply chain.
Promoting energy efficiency and sustainability in business practices.

Inclusion & Diversity

Articles

Yü Energy support

New Connections enquiries

Yü Energy EV Charging launch news

Role

Description

release management

system administration

user management

support desk

testing coordination

environment management

Receive and co-ordinate the implementation of relevant changes delivered through Junifer/ Gentrack Release Notes, ensuring the business are aware of new features being delivered.
Create governance to support change and deployment into the applications.
Provide first line support to the business for open issues and be the first point of contact to third party support teams.
Administer the Junifer system ensuring the solution and all environments are operational and supported at all times.
Manage all user profiles and license allocations
Manage service transition from the programmes into BAU
Co-ordinate testing of new releases, features and functions with the business and other project teams.
Mentor junior members of the team to support their skill set development.
Co-ordinate any developments and service tickets where relevant with the thirdparty support and development teams
Work with Technology Business Change Manager to ensure changes are successfully communicated and trained into the business.
Environment management ensuring the stack is correctly governed and managed to ensure projects and CI/CD initiatives are correctly deployed to time and budget.
Undertake configuration changes to the system and deploy.

Requirements

application support

system admin

license management

data migration

ticket management

application upgrades

Ability to reconcile and resolve exception work as highlighted by system users and project stakeholders Creation of system task and process control documentation for system configurations processes
Be customer centric to ensure the business and project teams have an excellent user experience.
Excellent communication skills
Experience of understanding licence management and manage license allocations and user profiles in line with our contractual obligations.
Entry-level experience in Application Support/ System Admin role.
Attention to detail to ensure the business receive optimised solutions that meet the organisational need.
Experience of undertaking application upgrades and ensuring the business are aware of new features and enabling through the environment stack
Experience of undertaking/ managing Data Cleanse and Data Migration activities
Ticket management and prioritisation of activities

Benefits

Compensation: £24,570 - £27,500 / year

New modern facilities
Refer a friend payment
Appointment allowance
Day off on your birthday
24 days annual leave + bank holidays
Company sick pay (subject to length of service)
3 days additional annual leave if you get married/civil partnership etc.
Holiday buy – up to 5 additional days
Annual salary review
Death in service and critical illness cover
Learning and development opportunities
Long service recognition
Employee Assistance Programme
Enhanced paternity, maternity and adoption policies

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no visa sponsorship; only candidates with indefinite right to work in the uk considered.

Security clearance

Information not given or found