Junifer System Administrator

Overview

Administer and support Junifer system, manage users, upgrades, and service tickets.

Key Responsibilities

• release management
• system administration
• user management
• support desk
• testing coordination
• environment management

Tasks

-Receive and co-ordinate the implementation of relevant changes delivered through Junifer/ Gentrack Release Notes, ensuring the business are aware of new features being delivered. -Create governance to support change and deployment into the applications. -Provide first line support to the business for open issues and be the first point of contact to third party support teams. -Administer the Junifer system ensuring the solution and all environments are operational and supported at all times. -Manage all user profiles and license allocations -Manage service transition from the programmes into BAU -Co-ordinate testing of new releases, features and functions with the business and other project teams. -Mentor junior members of the team to support their skill set development. -Co-ordinate any developments and service tickets where relevant with the thirdparty support and development teams -Work with Technology Business Change Manager to ensure changes are successfully communicated and trained into the business. -Environment management ensuring the stack is correctly governed and managed to ensure projects and CI/CD initiatives are correctly deployed to time and budget. -Undertake configuration changes to the system and deploy.

Requirements

• application support
• system admin
• license management
• data migration
• ticket management
• application upgrades

What You Bring

-Ability to reconcile and resolve exception work as highlighted by system users and project stakeholders Creation of system task and process control documentation for system configurations processes -Be customer centric to ensure the business and project teams have an excellent user experience. -Excellent communication skills -Experience of understanding licence management and manage license allocations and user profiles in line with our contractual obligations. -Entry-level experience in Application Support/ System Admin role. -Attention to detail to ensure the business receive optimised solutions that meet the organisational need. -Experience of undertaking application upgrades and ensuring the business are aware of new features and enabling through the environment stack -Experience of undertaking/ managing Data Cleanse and Data Migration activities -Ticket management and prioritisation of activities

People Also Searched For

Benefits

Compensation: £24,570 - £27,500 / year -New modern facilities -Refer a friend payment -Appointment allowance -Day off on your birthday -24 days annual leave + bank holidays -Company sick pay (subject to length of service) -3 days additional annual leave if you get married/civil partnership etc. -Holiday buy – up to 5 additional days -Annual salary review -Death in service and critical illness cover -Learning and development opportunities -Long service recognition -Employee Assistance Programme -Enhanced paternity, maternity and adoption policies

About Yu Energy

-Launched as a tailored business energy firm, founded on care-home experience and frustration with poor service quality. -Acquired Bristol Energy’s commercial customers in 2020 and Bilpower’s last-resort customers in 2021, driving rapid growth. -Distinctive green plans offer 100% renewable electricity and carbon-neutral gas, with savings incentives for multi-utility switchers. -Unique projects range from SME office setups to large-scale installations like Trent Bridge and university campuses, with customized billing and installations.

Sector Specialisms

Visa Sponsorship

-no visa sponsorship; only candidates with indefinite right to work in the uk considered.