Technical Product Manager

Description

Some global solo travel is required to visit customers for beta testing, technical investigations, and quality-related activities.

Collaborate closely with Engineering, R&D, and E&I teams to drive new product development and make informed technical trade-offs and decisions.

Monitor and optimise technical aspects of the product lifecycle, including development, deployment, maintenance, and upgrades.

Gather and analyse technical feedback from customers and internal teams to inform product improvements and prioritisation.

Support the creation of operator manuals, technical documentation, and technical training materials.

Ensure products meet required technical standards, performance expectations, and relevant security protocols.

Work closely with Product Manager (PURELAB),, Marketing, Technical Support, and Engineering to ensure the product’s technical direction supports business needs.

Act as the bridge between technical and business stakeholders to align goals, expectations, and technical decisions.

You will also take ownership of technical documentation, ensuring it supports sales, service, and training throughout the product lifecycle.

Participate in beta testing phases, providing on-site technical input and gathering real-world performance insights.

Interpret technical requirements and translate them into high-quality technical specifications for new and existing products.

Build strong partnerships with customers, distributors, and external networks to support product success.

Take technical ownership of the PURELAB product range, including resolving quality issues and supporting technical application enquiries.

Maintain, document, and share product knowledge across the organisation.

Engage directly with customers to understand technical requirements and provide application-based support.

Deliver selected areas of technical training to both internal and external stakeholders.

• Some global solo travel is required to visit customers for beta testing, technical investigations, and quality-related activities.
• Collaborate closely with Engineering, R&D, and E&I teams to drive new product development and make informed technical trade-offs and decisions.
• Monitor and optimise technical aspects of the product lifecycle, including development, deployment, maintenance, and upgrades.
• Gather and analyse technical feedback from customers and internal teams to inform product improvements and prioritisation.
• Support the creation of operator manuals, technical documentation, and technical training materials.
• Ensure products meet required technical standards, performance expectations, and relevant security protocols.
• Work closely with Product Manager (PURELAB),, Marketing, Technical Support, and Engineering to ensure the product’s technical direction supports business needs.
• Act as the bridge between technical and business stakeholders to align goals, expectations, and technical decisions.
• Participate in beta testing phases, providing on-site technical input and gathering real-world performance insights.
• Interpret technical requirements and translate them into high-quality technical specifications for new and existing products.
• Build strong partnerships with customers, distributors, and external networks to support product success.
• Take technical ownership of the PURELAB product range, including resolving quality issues and supporting technical application enquiries.
• Maintain, document, and share product knowledge across the organisation.
• Engage directly with customers to understand technical requirements and provide application-based support.
• Deliver selected areas of technical training to both internal and external stakeholders.

Requirements

Empathy, with the ability to understand user needs and pain points.

Ability to coach and mentor other product/technical product managers.

High technical proficiency with a strong understanding of product development processes.

Logical, structured approach to decision-making.

Visionary mindset, capable of anticipating future trends and inspiring teams.

Strong technical background with experience in a technical field (>5 years).

Visionary thinking with the ability to anticipate future customer and technical needs.

Negotiation skills, including the ability to resolve customer dissatisfaction effectively.

A degree or equivalent in a science or engineering discipline.

Strong cross-functional collaboration skills.

Experience as a Technical Product Manager.

Ability to present complex technical information clearly and concisely.

Strong influencing and negotiation skills.

• Empathy, with the ability to understand user needs and pain points.
• Ability to coach and mentor other product/technical product managers.
• High technical proficiency with a strong understanding of product development processes.
• Logical, structured approach to decision-making.
• Visionary mindset, capable of anticipating future trends and inspiring teams.
• Strong technical background with experience in a technical field (>5 years).
• Visionary thinking with the ability to anticipate future customer and technical needs.
• Negotiation skills, including the ability to resolve customer dissatisfaction effectively.
• A degree or equivalent in a science or engineering discipline.
• Strong cross-functional collaboration skills.
• Experience as a Technical Product Manager.
• Ability to present complex technical information clearly and concisely.
• Strong influencing and negotiation skills.

Benefits

We know that the expectation of a good role goes both ways, so alongside your salary, you will be part of our market leading pension and share scheme. This is in addition to our extensive benefits package which includes 25 days annual leave, a range of employee discounts and employee referral bonuses - as we’d like nothing more than to give your family and friends an opportunity too! Also, to help you a little further, we provide mental health and financial support, so you know exactly who to lean on whenever you need to.

25 Annual Leave + UK Bank Holidays (with option to buy/sell!), Pension Scheme, Private Medical Insurance, Access to a Private GP, Company Bonus Scheme and much more!

Permanent, Full-time, Monday - Friday 37 hours

Are you a Technical Product Manager or an aspiring Technical Product Manager looking to take the next step in your career by joining a successful and rapidly growing global company, who can offer you structured progression opportunities and flexible benefits?

Training + Development

Interview process

Visa Sponsorship

Security clearance