Escrow Manager

Description

Position Highlights: Escrow Manager is responsible for establishing and overseeing efficient closing/settlement services, development of internal and external customer relationships, preparing, reviewing, and maintaining branch budgets, and managing, developing, and coaching branch staff.

• Utilize recruiting and selection tools/processes to build organizational talent
• Supervise, coach, and develop staff regarding service expectations, policies, procedures, products, systems, and banking transactions
• Coordinate with business partners to ensure smooth transitions and support between land, construction, sales, accounting, and mortgage
• Ensure daily branch operations are conducted per operations standards
• Perform as a team member in allocating and coordinating the workflow
• Establish and monitor processes for accurate and timely processing of title, scheduling, closing preparation, closing, and post-closing
• Ensure that all security procedures are followed, the branch is operationally sound, and satisfactory audits are achieved
• Ensure appropriate staffing to meet department needs
• Completes closing by recording and filing documents; preparing and distributing final closing statements and titles. Prepares settlement statement by utilizing lender instructions.
• Evaluate employee performance and plan for compensation actions based on performance
• Work with team members to resolve minor disciplinary issues via verbal counseling, and refer larger issues to the VP, Title and Escrow Services, and HR
• Monitor, review and respond to internal and state escrow and accounting audits
• Facilitate regular employee meetings to discuss goals, disseminate company information, discuss operational issues, etc.
• Delegate work according to employee’s abilities and skills
• Maintain thorough and current knowledge of all federal, state, and local regulations as well as internal policies and procedures
• Ensure quality customer service. Serve as point of contact for customer questions and concerns as needed
• Prepare and adhere to departmental budgets with a focus on expense reduction and maximizing revenue
• Maintain and foster branch participation in division/community events and promote Tri Pointe Homes values and culture
• Provides developmental opportunities through identification of internal and external training opportunities
• Ensure proper handling of all funds and closings
• Completes real estate escrow transactions by determining requirements; clearing titles; assembling, preparing, and reviewing closing documents; disbursing funds.
• Provides continuous coaching regarding functional and leadership as well as technical skills and behaviors
• Identify & mitigate operational risk and ensure ongoing adherence with compliance procedures

Requirements

Tri Pointe Assurance, the title and escrow affiliate of Tri Pointe Homes, is looking for an experienced individual to join our talented group as an Escrow Manager in Orlando, FL.

Pursuant to the California Consumer Privacy Act of 2018, if you are a California resident, you have the right to know the categories of personal information that we collect about job applicants, employees and their emergency contacts and beneficiaries, and independent contractors. Please click here for a description of our personal information collection practices.

Tri Pointe Homes is committed to building a diverse and talented team to help us achieve our goals. Please note that due to operational constraints, we are unable to consider applicants who require visa sponsorship (e.g., H1B, OPT) for this position. This policy applies uniformly to roles where sponsorship cannot be accommodated to ensure consistency and fairness in our hiring process.

• Ability to type 40+ WPM
• Strong computer skills with working knowledge of Microsoft Office and title software applications
• Notary Public required
• Minimum of 3 years escrow operations/management experience required
• High School Diploma or equivalent required
• Understanding of title and settlement rules and regulations
• Minimum of 2 years at a supervisory level or above required
• Effective communication, presentation, and organization skills
• California Title License required

Benefits

Are you passionate about making a real impact in the homebuying journey? At Tri Pointe Solutions, the financial services affiliate of Tri Pointe Homes, we’re redefining what it means to purchase a home. Our dynamic team is driven by innovation, collaboration, and a shared commitment to excellence. We offer a comprehensive suite of services—including mortgage, title, escrow, homeowner’s and title insurance—all integrated under one roof to create a seamless, high-quality lending experience for our borrowers. If you're ready to be part of a forward-thinking company that’s shaping the future of the industry, apply to join our outstanding team.

Want to know what it's like working at Tri Pointe Homes? Click here to see what our employees have to say: Great Place to Work Certified Company

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.

Training + Development

Interview process

Visa Sponsorship

Security clearance