Lead Commercial Service HVAC Technician

Description

The Service Technician will work independently or as part of a team and will be responsible for the installation, startup, troubleshooting, commissioning and servicing of commercial HVACR equipment, systems and units. The job description should not be construed to imply that these duties are exclusive; the technician will also follow additional instructions and related duties as set forth by management.

• Serve existing accounts by analyzing work orders, planning travel, investigating complaints, conducting tests, and resolving problems.
• Establish service by studying system requirements, ordering components, completing installation, and performing acceptance tests.
• Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods, and recommending system improvements.
• Keep personal equipment operating by following instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Document service and installation actions by completing forms, reports, logs, and records.
• Maintain customer confidence by keeping service information confidential.
• Update job knowledge by participating in educational opportunities and reading professional publications.

Requirements

• Must have experience in a service vehicle, providing HVAC contractor service work, and the ability to work with a team.
• VRF experience is preferred.
• BAS/DDC Controls experience is desired.
• Must have own tools.
• Must be reliable with excellent oral and written communication skills.
• Must be willing to undergo pre‑employment screening, including criminal background check and drug screen.
• Minimum of 3 years of relevant work experience.
• Must have a valid driver’s license with a clean driving record.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance