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Director of Memory Care
Experience Senior Living
Directing and managing memory care programs and team for senior living facility, ensuring high-quality care and support for residents with dementia or cognitive challenges.
14d ago
Expert & Leadership (13+ years)
Full Time
Lone Tree, CO
Onsite
Company Size
41 Employees
Service Specialisms
Design
Property Development
Project Management
Consulting
Architecture
Sector Specialisms
Assisted Living
Memory Care
Role
What you would be doing
team supervision
employee training
family education
relationship management
team accountability
program development
- Partner with the Director of Health and Wellness in supervising, developing, and scheduling the team members according to Experience Senior Living's policies, procedures, and standards; being available to personally cover team members when necessary
- Deliver and attend required training for self and employees
- Provide educational opportunities to families to help solidify their knowledge regarding the dementia journey
- Build and maintain productive, work-focused relationships with team members, residents, families, referral partners, the executive team, as well as within the community
- Function as a role model for team members by being punctual
- Ensure each Memory Care team members person (Care Partners, Medication Assistants, Nurses & Housekeeping) have signed their respective position descriptions and ensure they have a solid understanding of their responsibilities to participate in the daily programming requirement
- Evaluate the program utilizing quality enhancement tools and seeking out feedback from team members and families
- Improve the program through problem solving, program development, feedback from team members and families, and refinement
- Responsibly manage and supervise all Memory Care team members by scheduling and delegating assignments, providing direction, having on-going conversations regarding performance, including implementing the company's disciplinary process if necessary, completing performance reviews in a timely manner (including input on pay adjustments), hiring, onboarding, training, retaining, providing the necessary support, direction, and feedback
- Support the management of information to ensure timely and accurate information is available
- Prepare and conduct the monthly dementia in-service for all Memory Care neighborhood team members and maintain the necessary records to reflect attendance and completion of the training
- Supervise and evaluate team members performance (unless designated to others by state regulations)
- For clinical matters relating to a resident, partner with the Health and Wellness Director in maintaining active community and professional ties with clinical and non-clinical contacts
- Support hospitality, leasing, and sales processes with promoting a positive image for Experience Senior Living
- Partner with the Director of Health and Wellness to provide orientation and training to new team members, as well as providing ongoing training to current team members
- Develop, create, plan, and organize the daily enriching program for the Memory Care neighborhood, including all required programs in the daily of events, and ensure that the planned programming, and unplanned programming, is being implemented twenty-four (24) hours a day, seven (7) days a week
- Conduct individual resident history, preference assessments, and develop individualized service and program plans
- Comply with the budget for the department, including completing any required budgetary reports, to ensure compliance
- Support and actively participate in the program's census building initiatives
- Maintain a safe and vibrant environment for residents with a dementia diagnosis or experiencing cognitive challenges, team members, and visitors
- Maintain a supportive relationship with internal and external customers
- Delegate program facilitation responsibilities to other, as needed
- Train, lead, direct and assist team members with understanding Experience Senior Living's philosophy of care and encourage learning by modeling the proper approaches and communication techniques
- Create and facilitate a proactive problem-solving approach to emotional expressions that residents exhibit
- Develop and implement the monthly planned programming calendar based on Experience Senior Living's Memorable Moments
- Ensure each memory care team members person has completed the onboarding, orientation and required training within the specified timeframe
- Partner with the Director of Health and Wellness in establishing and maintaining a medication administration and storage system which adheres to state, federal and company policies and procedures
What you bring
degree preferred
lpn experience
facilitate support
supervise team
dementia care
communication skills
- LPN experience a plus.
- Experience in facilitating family and caregiver support programs
- Associate or Bachelor's degree in a related field preferred such as gerontology, social services, behavioral health, therapeutic recreation and/or nursing
- Able to influence the actions and opinions of others in a desired direction. Exhibit judgment in leading others to meet worthwhile objectives
- Able to relate to routine operations in a manner that is consistent with existing solutions to problems. Conform to and communicate established policies and procedures
- Able to define realistic and specific goals and objectives. Able to define tasks and deliverables necessary to meet goals
- Strong verbal and written communication skills, as well as solid listening skills
- Experience supervising team members, holding performance conversations, and completing performance reviews
- Must possess a valid driver's license
- Experience conducting trainings / presentations
- Able to work with people in such a manner to support the company's culture, build high-morale teams, work in a team setting to accomplish goals and get results
- Must satisfactorily meet and be in compliance with Experience Senior Living's Motor Vehicle Policy standards
- Basic computer skills
- 3 to 5 years of experience in caring for people with dementia or cognitive challenges, and in developing and facilitating activity programs, preferably as a manager with a specialized dementia program
- Knowledgeable about the disease process, the changes associated with dementia illnesses, how they affect the individual's ability to communicate, process information and function. Understanding the various strategies that assist a resident in maintaining a certain level of independence and support their need for assistance to protect their dignity
- Able to take action in solving problems, while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topics
- Experience performing budget analysis, review, and control
- Have the ability to commute from the community to social and other various destinations to represent the company
- Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal background check required
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Company
Overview
2021
Year Established
The company was founded in this year, marking the start of their operations.
- They’ve rapidly grown across six states—California, Colorado, Florida, Indiana, Maryland, Ohio, Virginia and Washington—delivering vibrant independent, assisted living and memory care communities.
- Financially backed by a vertically integrated model, they recruit top HR and operations leaders to support scalable expansion.
- Their typical projects are architect‑led, amenity‑rich communities featuring fitness centers, salons, theaters, makerspaces, resort‑style pools and pet‑friendly areas.
- They specialize in residential senior living—particularly independent living, assisted living and memory care—all centered on holistic resident experiences.
- Unusually, they empower residents to launch clubs, podcasts, art studios or travel groups, reflecting a bespoke ‘experience‑first’ approach.
- Trust: Residents, families and team members will have assured reliance on the character, ability, strength, and truth of Experience Senior Living
- Connection: Interpersonal relationships are fostered between residents, families, team members, and the greater community
- Commitment: We are committed to creating extraordinary experiences for residents, their families, and team members
- Innovation: We constantly look to new ideas, methodologies and mechanisms to enhance the lives of residents, families and team members
- Communication: We treat each other with respect by listening, then responding and taking action in a timely and professional manner
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