Sunrun
Provider of residential solar and battery storage systems via subscription, with no upfront cost.
12 hours ago
$30 - $40
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Beltsville, Maryland, United States
Field
Company Size
11,058 Employees
Service Specialisms
Sector Specialisms
Description
warranty scheduling
labor allocation
tech training
kpi management
site inspections
safety compliance
The Field Performance Technician is responsible for managing, scheduling, and completing all service and warranty work. This role works both independently and as part of the Performance O&M team, collaborating closely with customers, branch managers, the senior electrical foreman, construction supervisors, and the centralized scheduling team.
Key duties include organizing the warranty and service schedule, allocating labor resources, leading regular training meetings, supporting onboarding of new team members, and consistently exceeding performance metrics such as turnaround time and dispatch counts. The technician also assists with inspections, site audits, and other ad‑hoc tasks as needed.
- Organize and lead warranty/service schedule and allocate labor resources.
- Conduct training and onboarding for field service technicians.
- Meet and exceed performance KPIs such as turnaround time and dispatch counts.
- Assist with inspections, site audits, and other ad‑hoc tasks.
- Provide excellent customer service with strong verbal and written communication.
- Adhere to safety policies, identify hazards, and promote safe work practices.
Requirements
solar experience
high school
journeyman
nec
drawings
safety
Candidates must have 1–3 years of field construction or solar experience, a high school diploma, and a clean driving record with a valid driver’s license. An electrical journeyman certification or license is preferred and may be required depending on state regulations.
The role requires solid knowledge of the NEC and related codes, the ability to read single‑line drawings and PV system layouts, and strong customer‑service, communication, and organizational skills. Proficiency with computer tools, a safety‑first mindset, and the ability to make logical decisions and troubleshoot issues are essential.
Physical demands include regularly lifting up to 50 lb (up to 100 lb with assistance), working on rooftops, ladders, and in various weather conditions, and performing tasks that require bending, climbing, and fine motor skills. The technician must also be able to work safely in confined spaces and at heights while using appropriate personal protective equipment.
- Require 1–3 years of field construction or solar experience and a high school diploma.
- Maintain a clean driving record, valid driver’s license; electrical journeyman license preferred.
- Apply NEC knowledge and interpret single‑line drawings and PV system designs.
- Demonstrate strong organizational, time‑management, and computer skills.
- Physically capable of lifting up to 50 lb (100 lb with assistance) and working on rooftops, ladders, and in varied weather.
Benefits
Employees enjoy comprehensive benefits such as medical, dental, and vision insurance, life and disability coverage, a 401(k) plan with company match, stock purchase options, paid vacations and holidays, baby‑bonding leave, fully funded education programs, employee discounts, donation matching, and volunteer hour rewards.
- Benefits include medical/dental/vision, life and disability insurance, 401(k) match, stock purchase plan, paid leave, education programs, discounts, donation matching, and volunteer rewards.
Training + Development
Interview process
Visa Sponsorship
Security clearance
- must maintain a clean driving record and pass a driving background check.
Overview
1 million customers
Customer Milestone
The company reached a significant milestone by surpassing 1 million customers in 2024.
1 GW annually
Solar Capacity Installed
The company installs nearly 1 gigawatt of solar capacity each year, contributing to clean energy generation.
- Founded in 2007 in San Francisco, it pioneered the solar-as-a-service model, letting homeowners access renewable energy without upfront costs.
- It became the largest U.S. residential solar installer through its acquisition of Vivint Solar in 2020.
- It installs rooftop solar paired with battery storage (Tesla Powerwall or LG Chem) and offers home EV charging.
- Its projects range from single-family homes to aggregated grid services, supplying backup power during outages.
- It enables vehicle-to-home power via Ford F-150 Lightning partnerships, blending mobility and energy solutions.
- Despite policy headwinds, it maintains positive cash flow and continues scaling distributed clean energy.
Culture + Values
- Innovation is at the core of our work.
- Collaborating with passionate people to deliver results.
- Providing solar energy solutions to make clean energy accessible to everyone.
- Empowering people to contribute to sustainability.
- Operating with integrity and transparency.
Environment + Sustainability
Net Zero by 2050
Carbon Emissions Goal
Commitment to achieving zero carbon emissions by 2050.
8M+ CO2 Reduction
Annual Carbon Footprint Reduction
Solar installations help customers reduce their carbon footprint annually.
- Commitment to helping the U.S. transition to clean, renewable energy.
- Proactively working to scale renewable energy access for underserved communities.
Inclusion & Diversity
36% representation
Women in workforce
Women make up 36% of the workforce, contributing to diverse perspectives and leadership across various roles.
- Committed to fostering an inclusive workplace where every team member feels empowered.
- Sunrun’s leadership team includes a diverse set of experiences and backgrounds.
- Dedicated programs to mentor and support underrepresented groups within the solar industry.