A real estate investment, development, and management firm specializing in diverse properties.
Leasing specialist managing resident services, leasing, events, and community engagement.
2 days ago ago
$21 - $24
Junior (1-3 years)
Full Time
Minneapolis, MN
Onsite
Company Size
150 Employees
Service Specialisms
Property Development
Project Management
Construction Services
Design
Architecture
Consulting
General Contractor
Sector Specialisms
Residential
Commercial
Hotel
Multifamily
Retail
Office
Hospitality
New Construction
Role
Description
application processing
system entry
event coordination
resident retention
marketing outreach
customer service
Works on the last day and first day of each month until responsibilities completed; some overtime may be required.
Assist with welcome packet creation / move-in gift tailored to site marketing and branding.
Ensure customer needs are met; provide directions, suggestions for restaurants, post on active building local events occurring.
Shops comparable projects in the marketplace monthly.
Manages prospects by answering incoming calls and internet leads. All inquiry calls and emails must be returned promptly (within 24 hours).
Maintains customer service and excellent relations with residents, resident cooperatives, commercial tenants, outside agencies or vendors and organizations.
Lead resident event coordination, planning and execution.
Contacts and offers units to approved applicants.
Attend networking relevant function opportunities.
Develops community contacts to maximize the general awareness of the housing community and its advantages.
Makes appointments, shows apartments, screens applicants, and verifies applications for completion.
Inputs all traffic and applications in the property management system regularly.
Assist with resident retention program development.
Contact and offer units to current residents for approved unit transfers. Prepare all required transfer paperwork and complete transfers with residents.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Schedules and conducts orientation for all new move-ins. Updates turnover information on a daily basis to include gathering of move-out and move-in times.
Promote active resident engagement within the assigned community.
Updates all applicable referral agencies.
Patrol and manage property esthetics both interior and exterior.
Assists applicants with the application process by explaining all applicable forms. Ensures applications are accurate and complete.
Requirements
communication
realpage
yardi
affordable housing
real estate
driver's license
Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.
Knowledge of Real Page or other related Property Management software (Yardi, Lead2Lease, OneSite Accounting, etc.) strongly preferred.
Additional education in real estate, sales and/or business management is preferred.
Experience within residential real estate; or an equivalent number of years of education and real estate management experience.
As applicable, must possess a valid driver's license, reliable vehicle with insurance and safe DMV driving record.
As applicable, advanced knowledge of Affordable Housing Programs (HUD Programs).
Must successfully meet criminal background screening requirements for position, including MN statute 299C.67 to 299C.71 (Kari Koskinen Background)