Lead Technical Support Engineer - Power Systems

Description

• Ensure recommendations, solutions and advice are technically compliant, and safe.
• Provide timely solutions to customers.
• Provide Power Systems application support & technical guidance to customers and to our commercial and site teams.
• Support lessons learned and feed back into design standards.
• Engage with wider engineering teams where necessary, to develop your technical knowledge and experience.
• Take ownership of technical issues and drive through to conclusion.

Requirements

• Minimum of a bachelor’s or master’s degree in a relevant subject, or relevant industrial experience.
• Have customer facing experience, be a good communicator and well organised.
• Use your experience in Power Systems design and practical hands-on experience through supporting Power Systems commissioning activities.
• Excellent communication, documentation, and organizational skills.
• Willing to travel within UK and overseas for short-term working.
• Full UK driving licence is desirable but not essential for site and customer visits.
• Holistic knowledge of Power Systems (HV & LV), including alternators, grounding systems, switchboards, protection relays, AVRs, transformers, power electronic converters, etc.
• Able to establish good relationships with customers and colleagues.
• Working towards or hold IEng or CEng qualification.
• Be able to handle multiple ongoing activities in parallel.

Benefits

• Flexible benefits so you can build a package that fits your personal needs. Some core benefits are: Employer pension contribution (not subject to individual contribution), Income protection, Private Health Insurance, and Life Assurance.
• Career progression opportunities along multiple paths within a large and varied organization.
• 26 days vacation + bank holidays.
• Attractive compensation.
• A work environment where we understand that not everyone has the same expectations about their jobs, careers, and work-life balance, and we are happy to discuss flexibility requirements.

Training + Development

Interview process

Visa Sponsorship

Security clearance