Leasing Associate

Description

The Leasing Associate is tasked with leasing, marketing, and maintaining positive resident relations. The role includes signing leases and acting as the landlord on behalf of property owners.

• Respond to phone and online inquiries, scheduling virtual, self‑guided, and in‑person tours.
• Greet and qualify prospects using Lead Management Software, assist with applications and deposits while following Fair Housing rules.
• Process applications, conduct credit checks and rental‑history verification, and submit for Community Manager approval.
• Follow up with applicants on status and obtain required signatures for lease agreements.
• Show apartments, close sales, prepare units for move‑in, and provide community orientation.
• Maintain an active social‑media presence to boost property visibility and engagement.
• Address resident complaints, questions, and service requests promptly to ensure satisfaction and retention.
• Generate new leads, conduct tours, maintain showrooms, and perform all tasks necessary to close sales.
• Apply marketing strategies within budget, including competitive rates, referrals, promotions, and outreach.
• Promote a favorable community image to achieve property objectives and public recognition.
• Plan and host resident events, contests, and after‑hours functions to boost retention.
• Complete lease, move‑in, and check‑out paperwork accurately and on schedule.
• Attend weekly and daily goal‑setting meetings as required.
• Coordinate with the maintenance team to ensure timely resolution of resident service requests.

Requirements

Candidates should have an associate’s degree or equivalent experience, along with familiarity with Microsoft Office and property‑management software. A valid driver’s license is required.

The position involves extended periods of desk work, occasional stair climbing, and the ability to read documents, hear verbal communications, and lift items up to 20 lb. Work is primarily in an office setting but may include outdoor exposure and a noisy, brightly lit environment.

• Possess a valid driver’s license and be able to sit for extended periods, climb stairs, read documents, hear verbal communication, lift up to 20 lb, and use mobile devices for work tasks.

Benefits

RPM Living focuses on a people‑first approach, offering top industry pay, comprehensive benefits, and career‑training opportunities. The company invites candidates to begin an extraordinary journey with them.

RPM Living provides weekly pay, full‑time healthcare coverage, employer‑paid mental‑health programs, 401(k) matching, and various ancillary insurances. Employees also enjoy professional development, DEIB initiatives, paid time off with floating holidays, and discounted perks such as Costco membership and entertainment offers.

Training + Development

Interview process

Visa Sponsorship

Security clearance