OMD Account Manager - Service at Kidde Global Solutions in Herne Bay, England, United Kingdom | Kablio

Role

Description

issue analysis

cybersecurity

warranty reporting

documentation

approvals management

training oversight

Analyse technical issues and implement remedial actions
Oversee Service Engineer Training and OMD Learning Development Program
Support growth initiatives and yearly sales plans
Comply with all KGS Fire & Security ethics and compliance rules
Manage third-party and customer approvals
Maintain OMD ship folders and ensure international trade compliance
Liaise with factory and production teams to resolve issues
Full responsibility for Graviner OMD in-warranty processes and reporting
Ensure OMD systems are fully cybersecurity compliant

Requirements

cyber‑security

electronics

oil‑mist

fire panels

driving licence

it skills

Understanding of vessel cyber-security requirements and marine diesel engine eco-structure
Strong technical presentation and communication skills
Knowledge of the marine industry and onboard service work
Electronics technical systems knowledge
Up to 3 interviews with the Hiring Team
Driving licence mandatory
Willingness to travel
Familiarity with IACS and Class Society approvals
Excellent IT skills
Experience with Oil Mist Detection Systems or Fire Panels
Commercial business acumen
Decision-making skills
Able to work on own initiative with integrity
Team player with ability to work internationally

Benefits

Bravo Awards, which recognise outstanding contributions from all employees and encourage excellence
DC pension scheme
Employee scholarship scheme
Use of personal vehicle for business will be reimbursed
25 days holiday plus bank holidays
Access to the Benefits Central platform, which hosts employee reward and recognition initiatives as well as health and wellbeing resources
Life Assurance

Training + Development

Information not given or found

Interview process

initial call with recruitment team
up to 3 interviews with the hiring team

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

December 2024

Reemergence Date

The company reemerged under Lone Star's ownership following a significant corporate restructuring.

$3 Billion

Carve-out Value

The financial scale of the carve-out that enabled the company's separation from Carrier.

Headquartered in Palm Beach Gardens, FL, it weaves together storied brands—Kidde, Edwards, GST, Badger, Gloria, Aritech—each bringing decades of fire-safety legacy.
Operating across the residential, commercial and industrial sectors, it tailors systems from single-home smoke alarms to integrated fire networks in complex structures.
Its financial backbone stems from a private-equity foundation; Lone Star’s investment enables nimble innovation and targeted growth.
Typical projects range from outfitting high-rise residential towers with smart alarm systems to deploying life-safety networks in hospitals and data centers.
It blends centuries of heritage with modern engineering—coalescing legacy brand expertise into a unified global safety powerhouse.

Culture + Values

Respect – We treat others the way we want to be treated.
Integrity – We put honesty, accountability, and ethics first.
Inclusion – We strive to create an environment where all feel included, regardless of our differences.
Innovation – We constantly seek to develop, improve and sustainably grow.
Excellence – We deliver on the merits of our products and services, with urgency and flawless execution.

Environment + Sustainability

Target by 2050

Net-Zero Emissions Goal

The company has set an ambitious plan to achieve net-zero greenhouse gas emissions by 2050, demonstrating a strong commitment to combating climate change.

Launch of HomeSafe™ smart detection devices reduces waste by extending product life via software updates.
Integration of indoor air quality, smoke, CO, water leak and freeze detection to promote energy-efficient healthy homes.
Parent Carrier Global’s status as a global leader in sustainable building and cold-chain solutions informs KGS’s product strategy.

Inclusion & Diversity

$1 Million Donated

Smoke Alarms Donation

A campaign focused on donating smoke alarms to vulnerable communities to improve safety and inclusivity.

2023 Recognition

Cultural Impact Award

Received recognition by Fast Company for cultural impact and relevancy in inclusion-oriented outreach efforts.

Formal Inclusion value embedded in core company values.
Inclusion strategic focus includes partnerships with National PTA and community organizations to educate children and families.

Articles

About Us

Careers

Company

Overview

December 2024

Reemergence Date

The company reemerged under Lone Star's ownership following a significant corporate restructuring.

$3 Billion

Carve-out Value

The financial scale of the carve-out that enabled the company's separation from Carrier.

Headquartered in Palm Beach Gardens, FL, it weaves together storied brands—Kidde, Edwards, GST, Badger, Gloria, Aritech—each bringing decades of fire-safety legacy.
Operating across the residential, commercial and industrial sectors, it tailors systems from single-home smoke alarms to integrated fire networks in complex structures.
Its financial backbone stems from a private-equity foundation; Lone Star’s investment enables nimble innovation and targeted growth.
Typical projects range from outfitting high-rise residential towers with smart alarm systems to deploying life-safety networks in hospitals and data centers.
It blends centuries of heritage with modern engineering—coalescing legacy brand expertise into a unified global safety powerhouse.

Culture + Values

Respect – We treat others the way we want to be treated.
Integrity – We put honesty, accountability, and ethics first.
Inclusion – We strive to create an environment where all feel included, regardless of our differences.
Innovation – We constantly seek to develop, improve and sustainably grow.
Excellence – We deliver on the merits of our products and services, with urgency and flawless execution.

Environment + Sustainability

Target by 2050

Net-Zero Emissions Goal

The company has set an ambitious plan to achieve net-zero greenhouse gas emissions by 2050, demonstrating a strong commitment to combating climate change.

Launch of HomeSafe™ smart detection devices reduces waste by extending product life via software updates.
Integration of indoor air quality, smoke, CO, water leak and freeze detection to promote energy-efficient healthy homes.
Parent Carrier Global’s status as a global leader in sustainable building and cold-chain solutions informs KGS’s product strategy.

Inclusion & Diversity

$1 Million Donated

Smoke Alarms Donation

A campaign focused on donating smoke alarms to vulnerable communities to improve safety and inclusivity.

2023 Recognition

Cultural Impact Award

Received recognition by Fast Company for cultural impact and relevancy in inclusion-oriented outreach efforts.

Formal Inclusion value embedded in core company values.
Inclusion strategic focus includes partnerships with National PTA and community organizations to educate children and families.

Articles

About Us

Careers