Service Technician I

Description

• Perform scheduled maintenance tasks and respond to service calls efficiently and effectively
• Submit all documentation in a timely manner to support accurate billing and service tracking
• Work in environments involving moving machinery, temperature fluctuations, dust, fumes, and confined spaces
• Manage truck inventory, tools, and equipment to ensure readiness for service tasks
• Obtain safety training as expected by all company personnel.
• Perform service, maintenance, troubleshooting, and repairs on electrical and mechanical systems in commercial and industrial environments
• Provide feedback to supervisors on changes, issues, or improvement opportunities observed during service work
• Communicate directly with customers to understand needs, explain findings, and offer service recommendations
• Identify and resolve electrical and mechanical faults and provide solutions that restore system functionality
• Provide timely and accurate service estimates for repair or replacement work
• Maintain tools and equipment in good working condition and report deficiencies or replacements needed
• Promote and encourage open communication between field and office regarding all safety concerns, suggestions, improvements, and PPE needed.
• Accurately complete field service reports, equipment documentation, and other required paperwork for each service visit
• Resolve customer or job-site conflicts related to installation issues with professionalism and clarity
• Perform work while standing, climbing ladders, crawling, kneeling, and lifting up to 50 lbs., both indoors and outdoors
• Pre-plan and identify the methods to eliminate hazards daily by work task.
• Support and perform small-scale installations, system upgrades, and control or equipment retrofits as assigned through the service department

Requirements

• Positive safety attitude and personal integrity – both are non-negotiable
• Must present a professional image and excel in trust building
• 5-7 years’ experience in the electrical field required
• Must be self-starter and able to work with minimal supervision
• Must be able to use hand tools of the trade
• Execute skill in observing habits and hazards of others and bringing it to their attention.
• High School Diploma (or equivalent) required

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance