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General Manager
Stronghouse Brands
Lead and coordinate all business functions onsite to drive operational success.
2d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Burnsville, MN
Onsite
Company Size
250 Employees
Service Specialisms
Roofing
Siding
Gutters
Windows
Single‑Family Home Services
Multi‑Family Home Services
Commercial Roofing
Sector Specialisms
Residential
Commercial
Multi-family
Role
What you would be doing
cost monitoring
invoice approval
sales pipeline
customer communication
production coordination
compliance management
- Represent the company in public-facing capacities as needed (community involvement, vendor relationships, )
- Build a culture of accountability, integrity, and Operational Execution
- Ensure that the customer experience team has tools and support needed to communicate proactively throughout each project
- Approve invoices and department level purchasing
- Monitor job costing, project margins, and operational
- Review daily production performance and remove operational
- Sales: Partner with the Sales Manager to review pipeline, approve discounts, and ensure accurate scope
- Customer Experience: Support the Customer Experience Team in developing client communication protocols and satisfaction
- Admin/Finance: Collaborate with the Finance Department on payroll, billing, collections and reporting.
- Collaborate with sales and production to ensure accurate handoffs and scope clarity. Customer Experience & Brand Representation
- Address high-level customer concerns and complaints with professionalism and
- Achievement of monthly and quarterly revenue/gross margin targets
- Facilitate weekly leadership meetings and quarterly business
- Provide coaching and performance feedback to leadership staff and key
- Production: Coordinate with the Director of Production to meet install timelines, quality expectations, and labor
- Ensure compliance with insurance, licensing, permitting, and safety
- Monitor P&L and provide budget forecasts in collaboration with
- Lead department heads to ensure alignment of priorities, goals, and performance
What you bring
leadership
5+ years
on-site
crm
job costing
problem solving
- Proven ability to lead cross-functional teams and hold other accountable
- Minimum 5 years of experience in senior operational or management role
- Able to work on-site Monday through Friday with availability for urgent issues after
- Working knowledge of production workflows, job costing, CRM/project management tools
- Customer satisfaction and referral metrics
- Strong communication and problem-solving skills
- Team retention and leadership effectiveness
- Job completion timelines and on-time scheduling rates
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Founded with a vision to revolutionize industries, Stronghouse Brands quickly rose to prominence in the infrastructure and energy sectors.
- With an extensive portfolio of completed projects, the company has consistently delivered innovative solutions to complex challenges.
- Their expertise spans a wide range of industries, including utilities, transport, and water resources, positioning them as an industry leader.
- Known for embracing cutting-edge technologies and fostering strong client relationships, they have become a trusted partner for many major corporations.
- Their distinctive approach to project management and commitment to quality have set them apart in an ever-evolving market.
- Building strong futures through commitment to quality, customer care, and growth.
- Providing exceptional customer service and highest quality workmanship.
- Supporting local teams and contractors to focus on delighting customers with compassion and care.
- Helping local teams become stronger together to deliver exceptional service.
- Making stressful projects easier by caring about the homeowner experience.
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