Manager Field Ops

Description

• Sit while driving and stand while servicing products
• Administer the company's safety program at the branch. Work with Safety & HR departments to safety coordinate training, where necessary
• Responsible for employee development & conducting periodic performance reviews
• Review and approve e-time punches prior to submitting for payroll processing. Review and approve time off request forms and schedule time off based on operational necessity
• Maintain proper staffing levels to meet and exceed customer and branch needs
• Responsible for fleet DOT administration including, log books & record maintenance
• Monitor all service levels and deliveries to ensure the best efficiencies. Recommend measures to improve operational practices and quality of customer care
• Review of all paperwork including manifests, routing tickets, DVIRs, etc. for completion and accuracy
• Use hands and fingers to handle, control or feel objects tools or controls
• Enter and exit equipment by stepping and kneeling
• Work with the Regional Vice President to develop and implement standard practices and efficiency recommendations
• Work directly with other departments to ensure excellent/positive communication within the region
• Create and maintain a positive, safe, and effective work environment
• Speak clearly so customers can understand
• Pull trailers with company vehicles
• Work with various departments to resolve customer service & delivery issues. Work with Operations Managers at other branches to coordinate asset transfers
• Push 100lbs and pull 100lbs horizontally
• Direct oversight of dispatcher/routers, service technicians, pick up & delivery drivers, yard personnel, fence crew(s), and shop
• Operate a variety of company vehicles
• Repeat the same movements
• Analyze and report on operational activities, i.e., service levels, routing efficiency, labor & overtime, and fuel

Requirements

• Understand the speech of another person
• Valid Driver License (Class C)
• Be able to walk up to 30 minutes at a time without exertion
• Decision Making and Problem Solving
• Knowledge of all company assets in inventory
• Minimum 5 years of related experience and/or training
• Minimum 2 Year / Associates Degree from two-year college or technical school or equivalent combination of education and experience.
• Experience managing a budget
• Hear sounds and recognize the difference between them
• Minimum 5 years of proven leadership experience leading a diverse team to accomplish results
• Computer knowledge (Navision, Microsoft Office and routing/logistics software)
• Knowledge of proper cleaning and repair of those assets
• Knowledge of financial statements
• Lift up to 40lbs from your waits to your shoulders
• Crouch and squat
• Lift 30lbs from the floor to your head
• Time Management
• Excellent written and verbal communication skills
• Have experience with multi-stop routing system and dispatch procedures

Benefits

• 401(k) with employer match
• Voluntary Employee Life & Accidental Death and Dismemberment
• Dependent Care Flexible Spending Account
• Voluntary Spousal Life
• Commuter/Transit Account
• Employee Discounts
• Employer-Paid Short-Term Disability
• Health Savings Account
• Employer-Paid Employee Assistance Program (EAP)
• Holiday & Paid Time Off (pro-rated for Part-Time employees)
• Healthcare Flexible Spending Account
• Hospital Indemnity, Accident and Critical Illness
• Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
• Voluntary Dependent Life

Training + Development

Interview process

Visa Sponsorship

Security clearance