Director of Premium Audit

Description

The success of our company is rooted in teamwork and in the way we care about the people we work with and serve. As the Director of Premium Audit, you will leverage your industry expertise and join our expanding team to do your best work remotely from your home office, collaborating with your team daily. In this hands-on leadership role, you will be responsible for the overall operation and strategic direction of the Premium Audit function, including planning, organizing, managing, and directing daily operations. You will also implement and execute policies and procedures to ensure audits are delivered in adherence with appropriate classifications and underwriting rules. We’re looking for a people developer who serves as a role model and champion of our high-performance culture, leading the Premium Audit team to produce strong business results.

• Partner with Marketing and Builders University to develop and deliver information and training that proactively meets policyholder and agent needs.
• Oversee the selection and management of vendor services, programs, and standards.
• Partner with other functions to implement proactive solutions to improve results.
• Represent company in industry meetings and events.
• Develop and direct the delivery of a premium audit strategy that delivers expert and timely audits for our policyholders.
• Ensure dissemination of auditing information that moves our team towards Industry Expertise
• Develop and manage departmental expense budget.
• Promote and develop high levels of customer service in both the decentralized, customer facing Field Team and the internal Reviewer Team
• Coordination of information for legal counsel on cases in the collection process or where testimony is required.
• Establish and maintain standards and procedures for effective policyholder audits.
• Recruit, select, and develop Premium Audit Leadership team, Auditors and Reviewers.
• Provide strategic input as member of the Builders Mutual leadership team.
• Build process efficiencies into the Premium Audit organization.

Requirements

• BA/BS in Accounting, Finance, or related field and at least 10 years of Premium Audit experience, or an equivalent combination of education and experience
• Proven expertise leading remote teams and developing field staff.
• At least 5 years of previous management experience.
• An excellent understanding of underwriting WC and GL exposures.
• An exceptional understanding of insurance company home office management processes, issues, and requirements.
• Must be able to communicate effectively, both written and verbally, with all levels of the organization and its business partners.
• Excellent personnel management skills.
• At least 25% travel is required. If remote, you will be required to travel to our home office located in Raleigh, NC once a month for meetings.

Benefits

LIFE at Builders Mutual

• 3 weeks of paid time off (and your birthday too!)
• Flexibility| You will be part of a dynamic work environment designed to allow you to do your best work while also creating the best possible customer experience.
• Earn swag and extra time off through peer recognition Builders Bucks program
• 37.5-hour work week; end your Friday at 2:30 PM
• Market-driven compensation and bonus plan

Training + Development

Interview process

Visa Sponsorship

Security clearance