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Senior Director, Customer Experience, North America
Industrial Scientific
Lead customer experience, success, and technical services across NA, driving growth.
6 days ago ago
$149,100 - $276,900
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Pittsburgh, PA
Hybrid
Company Size
1,300 Employees
Service Specialisms
Gas detector rentals
Training classes
Calibration gas replenishment
Maintenance services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
+7 more
Role
Description
ai agents
technical documentation
issue resolution
customer success
kpi monitoring
product feedback
Requirements
10+ years
leadership
commercial
engineering
customer success
pricing
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
Founded in 1985
Year Established
The year Industrial Scientific was established to provide advanced gas detection solutions for worker safety.
Culture + Values
Environment + Sustainability
Inclusion & Diversity
Articles
MX6 Gas Detector Training Videos
OHS Canada article: Industrial Scientific website redesign
Careers at Industrial Scientific
