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Key Account Manager
Ppg
Drive growth of key automotive accounts in Middle East for PPG, managing sales and relationships.
2d ago
Junior (1-3 years)
Full Time
Dubai, Dubai, United Arab Emirates
Office Full-Time
Company Size
47,000 Employees
Service Specialisms
Coatings
Paints
Specialty Products
Industrial Solutions
Performance Coatings
Automotive Refinish
Architectural Coatings
Aerospace Coatings
Sector Specialisms
Aerospace
Automotive OEM
Automotive Refinish
Industrial Coatings
Packaging Coatings
Protective & Marine Coatings
Civil Infrastructure
Offshore
Role
What you would be doing
pipeline management
pricing negotiation
forecasting
cadence model
account strategy
customer intimacy
- Develop and implement a business and key customer development plan aligned with segment initiatives and global strategies, achieving or surpassing annual new pipeline development KPIs.
- Lead and coordinate the account team, including customer technical managers, service representatives, business development, customer service, and supply chain personnel, to ensure effective execution of account objectives.
- Support the cadence model through regular reporting to management.
- Establish a robust cadence model for account management.
- Gather and analyze customer feedback, unmet needs, market dynamics, and competitive activities to inform PPG’s strategic decisions.
- Lead central negotiations and pricing discussions, emphasizing value-based solution selling tailored to the regional market.
- Uphold PPG’s commitment to the highest standards of safety, ethics, and compliance in all activities.
- Meet customer KPIs related to forecasting, logistics, and overdue management.
- Collaborate closely with the regional Market Manager and Global Segment leaders to align business and account strategies.
- Complete all sales-related activities, including call reporting, opportunity pipeline management, accounts receivable monitoring, budgeting, and demand forecasting.
- Successfully execute the sales budget, meeting or exceeding sales targets and margin goals by the end of the first year.
- Build and nurture strong relationships and customer intimacy at all organizational levels within client companies.
- Take full accountability for account growth performance, including revenue and profitability targets.
- Manage the sales pipeline through to commercialization, ensuring alignment with customer needs and market trends.
- Work cross-functionally with supply chain, manufacturing, technical, and product management teams to provide comprehensive support to customers.
- Develop and implement comprehensive account strategies, establishing a profitable sales pipeline encompassing all PPG products.
- Build strong customer intimacy by engaging with all key stakeholders.
- Identify and evaluate opportunities for new solutions, including products and services, addressing emerging trends such as mobility, electric vehicles, and autonomous driving technologies.
What you bring
english
technical selling
key account
2-5 yrs
ehs
negotiation
- Fluency in English is essential; knowledge of Arabic is an advantage.
- Technical proficiency or strong interest in technical solution selling.
- Ability to work autonomously and mobilize cross-functional teams.
- Strong business and commercial acumen with a focus on value selling.
- Acquire comprehensive knowledge of PPG’s EHS, compliance, and legal requirements within the first 3-6 months.
- Fast decision-making processes where your input is valued.
- Minimum 2-5 years of experience in Key Account Management, preferably within automotive, surface coatings, wheels, or decorative and functional parts industries.
- Excellent presentation and influencing skills, capable of driving change both internally and externally.
- Proven ability to negotiate effectively at all organizational levels, from operational staff to directors, and to build lasting customer relationships.
- Proactive and self-motivated
- Experience working with diverse cultures and educational backgrounds.
- Dynamic business environment with significant individual responsibility.
- Our diverse customer base and comprehensive portfolio for the Tier value chain enable substantial growth potential.
- The role offers exposure to both local and multinational projects within a global network.
- Excellent career development opportunities in a global, expanding company, with a strong focus on personal growth and training.
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Interview process
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Company
Overview
Founded in 1883
Historical Milestone
This reflects the company's long-standing presence and contributions to the industry over more than a century.
- A global leader in coatings and specialty materials.
- A history of innovation has enabled the development of cutting-edge products for diverse industries worldwide.
- Serves multiple sectors, including automotive, aerospace, industrial, and consumer goods.
- Strong presence in more than 70 countries with a vast portfolio of products and services.
- Provides high-performance coatings to help businesses protect and beautify their assets.
- Products are used across industries ranging from automotive to marine and construction.
- Research and development efforts focus on creating sustainable and durable solutions.
- Expanded market position through strategic acquisitions in recent years.
- Recognized as a leader in materials science and coatings technology.
- Operate safe and healthful workplaces by trusting and rewarding employees.
- Cultivate a sense of belonging and harness diversity to drive innovation.
- Conduct business ethically and compliantly.
- Minimize environmental impact through operations.
- Deliver innovative products and solutions to maximize customer asset performance.
- Create mutual value through partnerships with suppliers and customers.
- Deliver positive change in the communities where operations occur.
- Partner with customers to create mutual value.
- Unite as a global team to represent 'One PPG'.
- Trust employees daily in every aspect of work.
- Strive for continuous improvement to achieve better outcomes.
50% by 2030
GHG Emissions Reduction Target
Target to reduce absolute Scope 1 and 2 GHG emissions validated by SBTi.
30% by 2030
Scope 3 GHG Emissions Target
Target to reduce absolute Scope 3 GHG emissions validated by SBTi.
41%
Sustainably Advantaged Products
Percentage of sales from sustainably advantaged products in 2024.
48%
Process Waste Management
Percentage of process waste reused, recycled, or recovered in 2024.
- Committed to reduce absolute scope 1 and 2 GHG emissions by 50% by 2030 from a 2019 base year (SBTi-validated)
- Committed to reduce absolute scope 3 GHG emissions by 30% by 2030 from a 2019 base year (SBTi-validated)
- 6% reduction in scope 3 GHG emissions in 2024 vs. 2019 baseline
- 18% reduction in scope 1 and 2 GHG emissions in 2024 vs. 2019 baseline
- 28% reduction in water intensity at priority sites in water-stressed areas in 2024
- 98% of key suppliers assessed against sustainability and social responsibility criteria in 2024
- Completed on-site solar installation in Caivano, Italy reducing ~390 metric tons CO₂ annually
- Joined Make it Zero initiative in April 2025 to reduce scope 3 emissions in DIY sector
Over 8,600 members
Employee Networks Growth
Eight Employee Resource Networks expanded to over 8,600 members across more than 60 countries in 2023.
32% Female Representation
Global Workforce Diversity
In 2023, 32% of non-frontline, global female professionals were represented in the workforce.
42% Participation Goal
Program Growth
The company aims for 42% global participation in Employee Resource Networks and DE&I programs by 2025.
9,809 Trained
DE&I Training
Since 2020, 9,809 people managers and employees have participated in allyship, inclusion, and DE&I hiring training.
- DE&I learning journeys launched globally for all employees and leaders since 2020
- Over 24,000 participants attended ERN events and DE&I learning experiences in 2023
- Increased non-frontline U.S. headcount since 2021: Black +42%, Latino +44%, Asian +26%
- 35 DE&I Listen & Learn sessions held in 2023 with more than 2,100 employees participating
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