Quality Manager

Description

• Conduct internal/external quality control assessments and coach teams on quality best practices.
• Oversee quality document management including inspection records, performance records, and findings to create reports for leadership and regulatory agencies.
• Participate in conferences and industry-related events to remain up to date with industry regulations and standards. Ensure construction operations adhere to all relevant quality guidelines.
• Ensure company quality control program(s), processes, and procedures are implemented effectively.
• Partner with project team to prepare for and document pre-installation meetings, first-work inspections, and material verifications.
• Evaluate quality management plans for compliance with owner contracts and company requirements, monitor implementation and team accountability.
• Facilitate Quality Control trainings and educate teams on quality tools, best practices, and procedures.
• Identify and document safety issues and concerns, stop work and elevate as needed.
• Perform inspections and witness tests applicable to discipline to determine acceptance of work.
• Conduct root cause analysis of quality issues, defects, or non-conformance, and partner with project teams to develop and implement corrective and preventive actions plans.
• Attend necessary meetings, share lessons learned, quality updates, and case studies.
• Support with mentoring, coaching, and developing Quality team members.
• Serve as general Quality resource to project and operations teams to ensure high quality project delivery and customer satisfaction. Serve as subject matter expert on complex projects and quality matters.
• Partner with project teams to identify high risk definable features of work scopes and oversee implementation.
• Review submittal documents to ensure compliance with contract documents.
• Assist and document commissioning processes; escalate quality concerns.
• Track key quality metrics and key performance indicators (KPIs) to measure and report on quality performance.
• Review and approve project specific quality control plans for trade partners/subcontractors; ensure compliance with company, client, and industry requirements.

Requirements

• Understanding and knowledge of commercial construction means and methods.
• Minimum of 4-6 years’ experience in quality control inspection, construction, operations, or relevant field; or equivalent combination of education/training and experience.
• Experience with managing and/or supervising others.
• Attention to detail and a commitment to maintaining high-quality standards.
• Understands specifications and can differentiate between product requirements, submittal criteria, and execution of work identified in each individual specification section.
• Able to perform essential Assistant Quality Manager responsibilities.
• Strong and effective English written and verbal communication skills.
• Obtain ICC certifications in Building and/or Trade specific inspection within (1 per year)
• Enhanced knowledge and extensive experience with developing and implementing effective quality management plans onsite.
• Technical degree or certification in relevant field a plus.
• Relationship driven individual with effective problem-solving and conflict resolutions skills.
• Enhanced knowledge and experience with quality control inspection standards, procedures, and codes.
• Experience with BIM 360 (and/or other similar software) utilized for quality document management.
• Able to determine acceptance or rejection of work based on assigned criteria. Can educate teams on best practices.
• Able to partner with teams and trade partners to deliver high quality on project delivery and ensure customer satisfaction.
• Require NAVFAC/USACE Contractor Quality Control (CQC) certification, or equivalent; able to obtain within one year.
• Critical thinking ability with strong analytical skills; able to assess and mitigate risk.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance