MRI Software offers real estate and investment management solutions to improve operations and decision-making.
20 hours ago
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
United States
Office Full-Time
Company Size
3,000 Employees
Service Specialisms
Sector Specialisms
As a Client Support Analyst on the MRI Software Client Support team, you will analyze complex software issues, engage with a global client base of financial and property management institutions, and serve as the primary point of contact for a wide range of questions and concerns. You will rely on strong written and verbal communication skills, empathy, and a curiosity for how things work to deliver a consistent, professional, and personalized client experience in a fast‑paced, innovative environment.
The role requires prior experience in customer service or technical support, a bachelor’s degree or equivalent work experience, and a passion for client focus. Successful candidates are creative troubleshooters with strong organizational and time‑management abilities, an aptitude for technology, and professional communication skills.
MRI Software fosters a people‑first culture built on passion, integrity, inclusion, and fun. Employees are encouraged to join resource groups such as the Diversity, Equity & Inclusion committee, Women & Allies, and Pride, and the company invests in professional growth, community belonging, and a supportive work environment.