Respond to service calls and assist Installers with plumbing-related questions over the phone or via site visits
Review all upcoming jobs with the Installation Manager and obtain applicable permits
Balance your schedule with both office (~30%) and field work (~70%)
Act as primary back up to the Installation Manager and assist with scheduling installations, completing pre-install inspections, and ordering products as needed
Schedule rough-in inspections and help facilitate pre-installation and on-site final inspections
Serve as the subject matter expert at your branch for all plumbing-related operations
Requirements
detail
driver's license
master plumber
smartphone
Strong attention to detail
Valid Driver’s License
An active Virginia Master Plumber License in good standing for designated territory
Must have a valid smart phone or smart device in order to log into Company required systems using two-factor authentication
Benefits
Unlimited overtime opportunities that pay up to DOUBLE your normal wage
Company-provided tools and equipment
World-class training programs that promote continuous improvement and a pre-defined career glidepath to level up your career
Full-time, year-round W2 employment with a generous benefits package including insurances, Paid Time Off, 401k with company match
A vehicle, gas, and drive time covered by West Shore Home
Schedule: Non-exempt role with standard hours Monday – Friday 6:30AM – 3:00PM
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
pre-employment background check and drug screening required.
Company
Overview
Began as a small local remodeler and expanded nationwide.
Uses a tech-driven platform with iPad design tools and streamlined scheduling.
Most projects like window, door, or bath upgrades are completed in a single day.
Growth is supported by multiple corporate campuses and regional hubs, including a western headquarters in Texas.
Serves over a million homeowners across the U.S.
Focuses on delivering bathroom remodels, window replacements, and door installations.
Integrates distribution, office, and hands-on training in its facilities for seamless nationwide service.
Culture + Values
Innovation
Compensation & Benefits
Leadership
Purpose & Values
Embedding mission and values into culture
Employees feel valued, supported, and have opportunity for career progression
Employees free to express creative ideas
Positive work environment where employees feel respected, collaborative, supportive, with a sense of belonging
Environment + Sustainability
Retrofitted HQ2 into existing structure to reduce resource consumption, energy and waste
LED lighting control system installed for energy efficiency
Baseline energy management systems upgraded in HVAC and lighting