Assistant Resident Manager- 90022 (Corporate)

Description

• As directed by Property Manager, completes and submits monthly occupancy and accounting reports. Submits timely month end reports and other reports as required by management and as outlined in the OPPM.
• Establishes a positive, productive and professional relationship with the onsite and supervisory team.
• Works with onsite team to keep the average number of calendar days for re-renting a vacant unit less than or equal to 5 days.
• As directed by Property Manager, enforces rental policies as specified in the approved management plan.
• Follows company guidelines related to the use of petty cash and monthly reconciliations.
• As directed by Property Manager, ensures all recertification notices are prepared and distributed according to timeline specified by management. Ensures successful completion of 100% of all annual recertifications by project due date as specified in the OPPM.
• As directed by Property Manager, provides Resident Building Attendant (RBA) staff with all necessary training and contact information in order to fulfill their responsibilities.
• Responds to owner requests.
• Follows verification procedures established by the HUD Handbook and Management Policies.
• Give and receive instructions in a professional manner.
• Attends staff, departmental, and required meetings and trainings.
• Develops and maintains good tenant relations; adheres to all applicable Fair Housing laws.
• Develops and maintains excellent rapport with local government agencies and other local agencies (i.e. fire dept., police dept., senior centers).
• Works collaboratively with the Property Manager to ensure the community is operating within approved budget.
• As directed by Property Manager processes applicants and leases units by following the guidelines of the Tenant Selection Plan.
• As directed by Property Manager, ensures 100% completion of semi-annual unit inspections as required by management and works with the onsite team to correct unit deficiencies following the procedures outlined in the Operational Policies and Procedures Manual (OPPM).
• Maintains accurate tenant files in compliance with established management procedures and HUD regulations. Keeps tenant files and office files organized, properly maintained and secured.

Requirements

• Constantly (6-8+ hours per day) – Sitting, using hands to finger, handle or feel (computer operation)
• Two years managing assisted housing for elderly and/or physically challenged developments under the HUD Section 202/8, 202 or 811 Program preferred.
• Professional demeanor in handling resident and employee relations.
• Must be able to work evenings or weekends as needed.
• Light Maintenace and cleaning.
• Must be highly organized and able to make quick but reasonable decisions.
• Must have foundational computer skills including Microsoft Office Suite (Outlook email, Word, and calendaring) and the Internet.
• Occasionally (Up to 3 hours per day) – Standing, Walking, Stooping/Bending, reaching with hands and arms, Lifting of up to 20 lbs
• (Level 2; Proficient) (OneSite) user CashPro experience, preferred.
• Must have a valid California Driver’s License, proof of current vehicle insurance and a driving record that meets TELACU Industries insurer’s criteria; must be able to use own vehicle in the course of work.
• Preferred bilingual and fluent in the language of the community in which they will serve (written and oral).
• High School diploma or GED equivalent required.
• Ability to exercise discretion and confidentiality in relation to managing the community.
• Must possess excellent interpersonal skills and have a genuine interest in people.
• Onesite and Yardi experience, preferred.

Benefits

• Vision PPO insurance option
• Occasional local travel
• Voluntary Supplemental Basic Life / AD&D Insurance
• Company Paid Employee Assistance Program (EAP)
• Paid Time Off for Vacation, Sick and Holidays
• Company Paid Basic Life / AD&D Insurance
• Dental coverage options: Dental HMO (DMO) and PPO
• Education Reimbursement
• Medical health coverage options: Limited HMO, Full HMO and POS
• Flexible Spending Account (FSA) for Medical Expense Reimbursement & Dependent Day Care
• 401(k) Retirement Plan with generous employer match
• Company Paid Long-term Disability
• Colonial Voluntary Supplemental Insurance Options

Training + Development

Interview process

Visa Sponsorship

Security clearance