Executive Director

Description

• Effectively perform and document appropriate employee evaluations including, but not limited to, performance reviews and corrective action reviews, and termination paperwork
• Accurately complete required reports as outlined in the Peak policies and procedures as well as additional reports requested by owner and/or supervisor(s)
• Ensure that all physical aspects of the property are at all times fully functional and maintained in an attractive condition
• Effectively show, lease, and move in prospective residents
• Effectively monitor all income, including delinquencies
• Monitor an effective preventative maintenance program
• Ensure leasing team achieves the highest standards regarding shopping report scores
• Direct entire Turn process as outlined in the Turn policies and procedures
• Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and recommend appropriate strategies and adjustments
• Monitor the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed
• Responsible for approving projects through outside vendors
• Manage property risk effectively by communicating incidents and potential liabilities as outlined in the Peak policies and procedures
• Direct efforts to ensure all purchasing guidelines are followed
• Develop yearly operating budgets/forecasts and marketing plans
• Implement and monitor effective lease renewal programs
• Accurately prepare and convey all operational and financial data to the Regional Manager in a timely manner
• Evaluate and recommend changes on rent/pricing strategies, and ensure websites and printed material are accurate and updated
• Ensure written and verbal communication to internal and external customers is professional and timely
• Analyze and evaluate monthly financial statements. Write clear and concise variance reports to substantiate the analysis
• Effectively understand and operate the company's various software programs and ensure staff is properly trained in the respective programs for their positions
• Responsible for the general upkeep and cleaning of office, clubhouse, and buildings
• Promote safe work practices among on-site staff
• Manage a high-quality on-site staff through implementation of effective recruitment, training, motivation and development programs
• Prepare and ensure staffing schedules are consistent with community needs
• Direct efforts to implement sales and marketing plans, which effectively maximize rental income and budgeted occupancy
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Provide training and motivation to leasing staff and ensure group training sessions are conducted as needed
• Constantly operates a computer and other office productivity machinery (i.e., a calculator, copy machine, and computer printer)
• Ensure timely completion of all salary, bonus, and compensation paperwork, in addition to adherence to company standards for payroll and overtime calculations
• Perform apartment inspections monthly as well as prior to move in and at move out.
• Enforce resident retention and service request follow-up programs
• Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends. Ensure leasing staff develops similar knowledge
• Adhere to established company standards for screening applicants for residency
• Conduct effective weekly team meetings
• Establish and implement renewal and leasing goals
• Develop and maintain positive relationships with external customers

Requirements

• Working knowledge of property management software; Entrata highly preferred
• The person in this position frequency communicates with students who have inquiries about their rent or leasing agreement. Must be able to exchange accurate information in these situations.
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Proven ability to demonstrate Peak’s Mindsets
• Ability to analyze and evaluate monthly financial statements and develop yearly operating budgets/forecasts
• Travel may be required as necessary to attend training and other company functions
• The person in this position frequently communicates with students who have inquiries about their rent or leasing agreement. Must be able to exchange accurate information in these situations.
• Demonstrated leadership skills
• The person in this position will need to be able to travel around town, market on campus and stand for long periods of time.
• 5+ years’ experience in multifamily property management required
• 2+ years’ experience in student housing management experience highly preferred
• Proven ability to perform in all areas of property management including people management, financial reporting, sales & leasing, maintenance and resident relations.
• Excellent verbal and written communication skills
• High school diploma or equivalent is required; college degree preferred

Benefits

• Paid Parental Leave
• Leadership development and coaching
• Additional rewards and recognition
• 15 days of PTO + 2 additional “Wellbeing Days”
• 10 Year Peakiversary Trip
• 401(k) Match
• Wellness initiatives, healthy team competitions and reward programs through Peak's LiveWell program
• Annual Leadership conference

Training + Development

Interview process

Visa Sponsorship

Security clearance