Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.
The Front Desk Engineer (FDE) manages GCOE Operations for a sub‑region and serves as a key technical advisor to the sales team, providing client‑facing support that enhances the quality of the sales process. This role partners with local sellers and sales managers to analyze pipeline, develop winning strategies, and ensure delivery of high‑value, technically sound solutions.
The FDE collaborates with engineers across regions, architects, and construction managers to design and coordinate system solutions, lead pre‑sales engineering, and oversee technical procurement. Responsibilities also include mentoring pre‑sales staff, managing capacity utilization across squads, tracking KPIs, and ensuring consistent field installation delivery through detailed design documentation.
Ideal candidates have 10+ years of experience in the building‑technology security domain, strong knowledge of Johnson Controls products, and excellent analytical, communication, and presentation skills. Proven leadership, team‑management abilities, familiarity with industry regulations and standards, and the capacity to thrive in a fast‑paced, matrixed environment are essential.
Employees receive a competitive base salary, a performance‑based bonus program, and a comprehensive benefits package that includes three weeks of paid vacation, holidays, sick time, three PTO days, 401(k) with matching, and medical, dental, and vision coverage from day one. Additional perks include extensive product training, cross‑training opportunities, a collaborative team environment, and a commitment to safety through the Zero Harm policy.