Professional, Facilities Management Support

Description

• Deliver facilities related projects in line with agreed budget or works
• Proactive management and monitoring of service outputs to achieve standards against KPI’s and service level targets, report regularly to key stakeholders
• Conduct building inspections and complete reports within governance timeframe for respective portfolio
• Proactively develop and manage occupier and client relationships to ensure service delivery expectations are fulfilled
• Maintain compliance with regulations / requirements of client contract and all facilities procedures
• Responsibility for the delivery of customer and property services to a portfolio of buildings
• Liaise with facilities vendors and coordinate facilities works in conjunctions with JLL PDS account team
• Proactively contribute to the effective and efficient operations of portfolio/facilities and share continuous improvement initiatives

Requirements

• Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical and Electrical system, BMS system) is advantageous
• Prior experience in facilities, property management, hospitality or related field preferred
• Experience in front and back-office processes is required with strong administrative skills
• Tertiary qualifications in Property, Facilities or Trade related fields desirable but not mandatory
• Strong PC literacy, ability to manage daily activities by utilising various systems
• Demonstrated client reporting and continuous improvement capabilities
• Understanding of the provision of reactive maintenance and routine maintenance which requires 24 hour call out / contact requirement across the allocated portfolio
• Strong customer service focus with excellent people skills and ability to interact with diverse stakeholders
• Demonstrated aptitude in interpreting and analysing numerical data for reporting

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance