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Quality Lead
Abb
A global leader in automation, electrification, and digitalization solutions for industries.
Lead local quality strategy, manage team, KPIs, supplier scores, and continuous improvement.
Own the external quality warehouse PPM KPI for the facility. Ensure ABB customer service submits SalesForce case claims in a manner that the Mt. Juliet 3PL can appropriately investigate and disposition. Work with the 3PL to identify trends in credit approvals. Be the liaison between customers and the 3PL if 8D/corrective action requests occur. Work with ABB sales/account managers to continuously improve customer satisfaction.
Aide in site ISO certification activities, which includes ensuring QMS and work instruction procedures are up to date. Become a SME for the newly integrated, SAP based WMS platform, EWM.
Maintain and communicate supplier/feeder factory scorecards, coordinating performance reviews when necessary. Maintain quality hold log to ensure material issues blocked from shipping are resolved quickly. This involves Mt. Juliet authored NCR and SupplierNet case resolution. Coordinate locally, feeder factory inspection requests and ensure Mt. Juliet ABB/3PL labor is billed back appropriately.
Manage a team of salary and hourly individuals supporting the return and processing of sellable and warranty goods. Ensure KPI metrics and achieved.
What you bring
excel
sap
power bi
six sigma
continuous improvement
bachelor
Skilled in Excel, SAP and Power BI, a plus
Knowledge of Six Sigma, Lean, and 5S is preferred
Minimum 4+ years experience in the following: Continuous Improvement, Quality Assurance & Excellence, Data Analysis & Reporting, ISO Knowledge and understanding, people management
Bachelor degree in industrial engineering, Mechanical Engineering, Electrical Engineering, or related field
Candidates must already have a work authorization that would permit them to work for ABB in the US.
Benefits
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Training + Development
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Interview process
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Visa Sponsorship
candidates must already have a work authorization to work for abb in the us.
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