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Senior Executive - Product Support
Ksb Company
Ensure accurate pump order processing, technical support, documentation, and quality control.
8d ago
Entry-level
Full Time
Pimpri, Maharashtra, India
Onsite
Company Size
16,000 Employees
Service Specialisms
Application Engineering
Project Engineering
Consultation
Commissioning
Installation
Testing
Training and Development
Onsite Field Service
Sector Specialisms
Water
General Industry
Building Services
Petrochemicals / Chemicals
Energy
Mining
Role
What you would be doing
- To implement order specific development activities and analysis in coordination with KSB Tech through offer permits. Evaluating the effort hours quoted by KSB Tech. Co-ordinate with Nuclear Engineering team for modelling and analysis as required.
- To assist the 3D modelling team in generation of 3D models by providing required 2D drawings and other dimensional inputs, participating in checking the models etc.
- To participate in internal kick-off meetings and provide technical inputs and ensure resolution of any technical concerns.
- To prepare and release an error free pump part list in SAP for standard pumps within (5) working days and for project pumps within (10) working days from the receipt of indent. To ensure the release of Technical supplements and implement part list changes as per revised indents and QCPs received during the course of project execution.
- To maintain all documents in the PM&PS library.
- To prepare manufacturing drawings and assembly check drawings for regular and development orders for API and Non-API pumps. Revision and archiving of manufacturing drawings as per defined procedure.
- To resolve technical issues reported during Assembly & Testing and from site. Conduct site visits in consultation with Supreme Serv and Claim Management teams for analysing critical issues. Coordinate with KSB Tech and other internal functions for finalizing solutions as required.
- To review and approve Pump Quality Control Plans (QCPs) submitted by TSS and PCM functions within (1) working day. To ensure correctness of Inspection class during the review.
- To review order indents and ensure correctness. To communicate with internal functions like Technical Support to Sales (TSS) and Project & Contract Management (PCM) for corrections to the Indents and QCPs.
- To create pattern layout drawings and requisitions for new parts to be developed.
- To actively participate in tasks related to standardization of pump components across models in order to minimize plant inventory.
What you bringBenefits
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Training + DevelopmentInformation not given or found
Interview process
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Company
Overview
Since 1871
Year Established
The company was founded in 1871, marking over 150 years of operation and industry leadership.
100+ Countries
Global Presence
Operates in over 100 countries, providing solutions for a wide range of projects across the globe.
- Specializes in cutting-edge solutions for energy, water, and industrial sectors.
- Designs, manufactures, and services pumps, valves, and systems for critical infrastructure.
- Notable for its commitment to innovation in advanced fluid handling technologies.
- Portfolio includes high-performance systems for water treatment, heating, and cooling.
- Solutions play a vital role in industries such as mining, power generation, and chemical processing.
- Invested heavily in automation and digitalization to enhance system efficiency.
- Renowned for tailored solutions that meet the specific needs of each client, regardless of scale.
- Customer orientation: We provide customers with products and services of the highest quality and benefit.
- Performance: We want to be the best and grow with our employees, partners, and customers.
- Sustainability: We focus on the efficient use of resources and long-term business success.
- Innovation: We continue to develop in order to meet tomorrow's challenges.
- Commitment: We act responsibly and keep our promises.
2030
Carbon Neutrality Goal
The company aims to achieve net-zero emissions by this year.
- Implementation of energy-efficient technologies in product development and manufacturing.
- Sustainability strategy includes resource optimization, reduction of CO2 emissions, and responsible management of water resources.
- Focus on the development of energy-efficient pumps and valves.
- Sustainable product lifecycle management, from production to disposal.
- Products help customers reduce energy consumption and emissions.
25% Representation
Women in Workforce
Reflects the percentage of women in the global workforce, highlighting diversity efforts.
- Creating an inclusive work environment that promotes respect and equal opportunity.
- A global workforce with diverse talent across multiple regions and business areas.
- Encouraging the development of women in leadership roles through targeted programs.
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