Field Service Technician

Description

• Teaching customers how to use the equipment properly.
• Maintaining all tools and equipment used during service calls.
• Performing routine maintenance on technology equipment
• Attention to detail to spot issues and complete accurate reports about the repairs
• Configuring hardware and software components after installation
• Installing, troubleshooting, or upgrading equipment supplied by the company in various field locations.
• Documenting installation and repairs
• Testing equipment to troubleshoot the issues.

Requirements

• 2+years of experience, associate’s degree preferred or equivalent.
• Written and verbal communication skills to understand issues customers have and to explain technical information to customers in clear terms
• Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
• Strong customer service skills
• Problem-solving skills to diagnose problems with malfunctioning equipment
• Time-management skills to handle appointments efficiently and stay on schedule

Benefits

• Company paid Health and wellness benefits
• 401K savings plan with company match
• Parental leave
• Paid Time Off and paid holidays
• Family building benefits
• Career growth and development opportunities; supportive work culture

Training + Development

Interview process

Visa Sponsorship

Security clearance