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Guest Services Agent

Highgate

Highgate is a global investment and hospitality management firm focused on creating value in real estate.

Provide welcoming guest service, handling check‑ins/outs, calls and orders with urgency.

20 days ago ago

Experienced (8-12 years), Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years)

Full Time

Nashville, TN

Onsite

Company Size

2,000 Employees

Service Specialisms

Hospitality

Real Estate Investment

Asset Management

Property Development

Hotel Management

Investment Management

Sector Specialisms

No specialisms available

Role

Description

Requirements

Benefits

Company paid Life insurance
Paid Time Off
Discounted room benefits
Free Meals during work
Free parking

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1988

Year Established

The company was established in 1988 and has since grown into a global leader in investment and hospitality management.

Specializes in identifying and unlocking value across the hospitality and real estate sectors.
Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties.
Expertise includes hotel operations, development, asset management, and investment strategies.
Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets.
Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations.
Known for innovative strategies and the ability to transform and enhance real estate properties.
Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.

Culture + Values

Commitment to excellence in hospitality
Innovation through technology and operational efficiency
Creating memorable guest experiences
A culture of respect, integrity, and professionalism
Collaborative team environment

Environment + Sustainability

2050

Net Zero Emissions Target

The company aims to achieve net zero carbon emissions by this year, marking a significant milestone in its sustainability journey.

Commitment to reducing carbon footprint
Investment in energy-efficient technologies
Water conservation programs
Sustainable sourcing and waste reduction efforts

Inclusion & Diversity

Focus on creating an inclusive and diverse workforce
Gender balance initiatives, with a focus on leadership roles

Articles

Highgate Careers

Highgate Properties

About Highgate

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