Hostess, Level 53, One & Only One Za'abeel

Description

• Maintain an interest in food safety matters, actively participate in food safety training and be aware of all the control measures and record keeping for which they are directly responsible.
• Report immediately to the immediate supervisor on any concerns that may be observed or realized which may affect food safety.
• Maintain waiting list, reservations, and seating chart for entire restaurant throughout service
• Maintain all files, logbooks, menus, checks, bill folders, daily newspapers and oversee the hostess desk
• Supervise the team of hostesses which involves, organizing wait times, deciding other hostess duties, and directing them where to seat guests
• Ensure honesty and integrity in the way tasks are executed and records maintained.
• Answer the telephone, speak with anticipated guests that call to inquire about the menu, call ahead seating, wait times, comments/complaints, etc.
• Build relationships with repeat guests to develop and drive guest loyalty and maximize revenues
• Monitor dining rooms for seating availability, service, safety, and wellbeing of guests
• Constantly communicate with the Restaurant Manager as well as all front of the house staff
• Greet arriving guests, escort them to their table and provide estimated wait times (if applicable).
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the Restaurant Manager
• Contribute to a positive food safety culture and comply with the O&O FSMS & Codex HACCP and Dubai Municipality food safety requirements.

Requirements

• International experience preferred
• Minimum 2 -year experience in a similar role in a luxury hotel or restaurant
• Knowledge of the resort and all facilities and offerings including but limited to on-going promotions, special events , etc.
• Excellent communication and interpersonal skills

Benefits

• Training and development of new hostesses

Training + Development

Interview process

Visa Sponsorship

Security clearance