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Guest Relations Executive
Vianaar Homes
Manage guest relations, property inventory, vendor coordination, and housekeeping operations.
9d ago
Junior (1-3 years)
Full Time
New Delhi, Delhi, India
Onsite
Company Size
276 Employees
Service Specialisms
Property Development
Design
Architecture
Construction Services
Project Management
Sector Specialisms
Residential
Property Management
Hospitality
Housekeeping
Interior Design
Home Furnishing
Decor Services
Eco Design
Role
What you would be doing
inventory management
supplier coordination
quality control
upkeep schedules
guest interaction
housekeeping supervision
- Inventory Management of Properties: Overseeing the inventory of all property-related items, including furnishings, amenities, and supplies, to ensure properties are well-stocked and ready for guest use.
- Enforcing Upkeep Schedules: Ensuring all areas are regularly cleaned, maintained, and inspected.
- Supplier Coordination: Collaborating with suppliers and vendors to procure necessary items while ensuring cost-effectiveness.
- Managing Guest Interactions: Addressing guest concerns effectively, both pre-booking and post-booking.
- Property Upkeep: Maintaining properties to the highest standards of cleanliness, functionality, and aesthetic appeal to enhance the overall guest experience.
- Quality Control Implementation: Assessing and enhancing the cleanliness and presentation of guest rooms and common areas.
- Managing Housekeeping Staff: Supervising and coordinating housekeeping staff activities to ensure efficient and effective cleaning operations throughout the properties.
What you bring
communication
problem solving
1-3 yrs
multitasking
housekeeping
bachelor's
- Strong communication and interpersonal skills.
- Detail-oriented with strong organizational and problem-solving abilities.
- 1–3 years of experience in hospitality, guest relations, or property management.
- Ability to multitask, prioritize, and handle guest concerns with empathy and professionalism.
- Knowledge of housekeeping operations, property upkeep, and vendor management.
- Bachelor’s degree in Hospitality Management or a related field (preferred).
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
12-unit launch
First apartment project
Began with a small but impactful 12-unit apartment development that laid the foundation for future growth.
Over 1,000 homes
Total homes built
Has constructed over 1,000 homes across Goa, showcasing significant growth and expansion in the region.
550+ employees
Team size
Grown from a team of two founders to a 550-strong workforce, demonstrating steady expansion and operational scale.
- Operates an end‑to‑end model: from land acquisition and design to construction, housekeeping, rentals, and estate management.
- Emphasizes seamless customer journeys—owners enjoy concierge‑style services post‑handover.
- Specializes in sustainable holiday residences and full‑service property solutions in scenic, natural settings.
- Typically delivers boutique, design‑led holiday and residential developments set in lush Goan landscapes.
- Unusually blends hospitality and real estate, offering rental desks and on‑site garden teams.
- Maintains a rich local footprint, training and hiring regional residents for property operations.
- Compassion drives our actions
- Participation of every individual to help them achieve their full potential
- Work ethos defined by hygiene, awareness and well‑being
- Health and safety standards training for all workers
- Respect for the environment and one another
- Encouragement and maintenance of individuality
- Guided by responsibility and strong relationships
- Use of indigenous plants in landscaping to support local wildlife
- In-house Green Team developing vegetable gardens and edible forests
- Guidance on care and nourishment of landscape post-handover
- Water recycling and rainwater harvesting systems
- Composting and waste segregation practices
- Use of eco-friendly cleaners
- Drip irrigation, mulching, and minimum plastic use
- Tree-plantation drives and green cover to preserve local ecosystem
EDI rating
Employee Reviews
The company has an employee-diversity score based on reviews from 16 employees.
Diversity score
Overall ratings
The diversity and inclusion score falls under overall ratings, reflecting employee sentiment on these initiatives.
- No publicly shared gender‑split or formal DEI strategy available
Articles
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