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Work experience - Peterborough office

Insite Energy

Provides end‑to‑end metering, billing, installation, maintenance and ESCo management for heat networks.

Gain hands‑on work experience across divisions at Insite Energy.

NaNy ago

Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)

Full Time

Peterborough, England, United Kingdom

Office Full-Time

Company Size

72 Employees

Service Specialisms

Metering & billing

Installations, supply and commissioning

Operations & maintenance

ESCo Management

Customer support

Efficiency improvement services

KURVE digital metering

Client services & support

Sector Specialisms

Buildings

Commercial

Residential

Energy

Heat Networks

Role

Description

Requirements

operations

collaboration

customer experience

customer service

Exposure to day‑to‑day operations within your chosen division
Insight into how different teams collaborate to deliver exceptional results
Customer Experience – including Customer Services

Benefits

Are you looking to gain hands‑on experience in a fast‑paced, forward‑thinking organisation? Our Work Experience Programme offers a chance to explore real roles, develop practical skills, and discover what inspires you.

We embrace diversity and inclusion, valuing all backgrounds, identities, and experiences, and we provide equal opportunities and reasonable adjustments throughout the application process and in the workplace.

Support from experienced team members
Opportunities to build workplace skills and confidence

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2009 Founded

Year Established

The company was established in 2009 to introduce choice in heat network metering and billing.

60% Cost Cut

Cost Reduction Through Technology

Developed KURVE, cutting metering costs by approximately 60% through smart metering and app solutions.

230 Heat Networks

Networks Managed

Handles over 230 heat networks for developers, housing groups, and build-to-rent operators.

Excellent Rating

Trustpilot Score

Award-winning operations with an ‘Excellent’ rating from Trustpilot, recognizing customer service quality.

Delivers full lifecycle services—from meter installation and commissioning to billing, maintenance, and ESCo management.
In-house experts manage tariffs, customer support, compliance and analytics via a 24/7 client portal.
Known for transparent fixed-fee ESCo management and pioneering digital prepayment solutions in the heat network sector.
Operates from Peterborough and London, investing continually in IT, engineering and customer service excellence.

Culture + Values

Providing employees with continuous opportunities to improve the quality of their time at work
Capturing employees' thoughts, values, and safety to improve the company with them in mind
Building trusting and long-term relationships by truly listening to clients and customers
Advocating for regulations and best practices to help shape the industry around those who matter most

Environment + Sustainability

100% Renewable Energy

Transition by 2024

Committed to transitioning entirely to renewable energy by 2024 with key milestones achieved

ISO 14001:2015

Certification by 2025

Targeting ISO 14001:2015 Environmental Management System certification by 2025, including gap analysis, process development, and external audit.

Partnered with EPA ENERGY STAR as Service & Product Provider to support clients in embedding energy management and achieving ENERGY STAR certification.
Integrated with UL to deliver carbon accounting, net-zero carbon emissions advisory, energy and water audits, and support for ESG reporting to GRESB.
Operates a national data platform for non-domestic building portfolios to generate prioritized net-zero interventions, track decarbonization impact, and optimize investment strategies.

Inclusion & Diversity

Maintains an EDI Policy and CSR committee that tracks community concerns and supports local causes
Supports employees through health & safety, EDI, vulnerable‑customer, and complaints policies

Articles

Our full suite of services

Installations, supply and commissioning

Operations & maintenance

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