Project Coordinator-Utility Locate

Description

• Maintain tracking spreadsheets for tickets, damages, invoicing, and on-time performance.
• Support onboarding of new employees including logistics, setup, and communication lists.
• Review client reports daily to identify and resolve scheduling errors or late tickets.
• Serve as a daily point of contact between LSC supervisors, technicians, clients and contractors.
• Participate in project kickoff and coordination meetings as needed.
• Collaborate with internal teams to resolve issues, provide updates, and ensure client expectations are met.
• Track Watch and Protect assignments through completion, ensuring proper documentation and billing.
• Support implementation of standardized project coordination tools and documentation templates.
• Support damage investigation reporting and facilitate communication between LSC, clients, and contractors.
• Manage and reschedule locate tickets and manage on-time performance tracking.
• Coordinate locate tickets, damage investigations, and Watch and Protect activities with field supervisors, technicians, and clients.
• Promote a team-oriented environment built on accountability, dependability, and trust.
• Submit map corrections, structure access requests, and related documentation accurately and promptly.
• Learn and apply key software tools such as Utilisphere, DigTix, FieldSmart, and client communication platforms.
• Prepare weekly and monthly summaries for project management and client reporting.
• Prepare weekly progress updates, manage invoicing, and track project costs to support accurate reporting.
• Maintain technician schedules, availability, on-call rotations, and Watch and Protect calendars.
• Follow established LSC and client processes while identifying opportunities to enhance workflow and accuracy.
• Participate in client meetings to review operating performance and discuss schedule or ticket updates.

Requirements

• Occasional lifting of up to 25 pounds and limited exposure to field environmental or varying weather conditions.
• Bachelor’s degree or equivalent education in a related field preferred.
• Excellent written and verbal communication skills with a professional, customer-focused approach.
• Ability to work in an office environment for extended periods and communicating frequently with field personnel.
• Ability to travel up to 10% as project needs require.
• Minimum two years of experience in coordination, scheduling, or administrative support role; experience in utility locating, construction, or energy services preferred.
• Strong organizational and time management skills with the ability to prioritize competing tasks.
• Proficiency in Microsoft Office Suite (Excel, Word, Project), and ability to learn new software tools quickly.
• Communicate clearly and professionally to resolve scheduling conflicts, respond to callbacks, and address field inquiries.
• Demonstrated dependability and adaptability in managing multiple priorities under pressure.
• Ability to work a standard work week with flexibility during peak locate seasons.
• Willingness to work outside standard business hours when field teams are active to address questions or concerns.

Benefits

• Company paid life, AD&D, and short/long term disability
• Paid holidays (twelve per year)
• Flexible work options
• Tuition reimbursement
• 401K/Profit Sharing (6% company match)
• Medical, Dental, Vision Insurance
• Paid time off (PTO)

Training + Development

Interview process

Visa Sponsorship

Security clearance